Diana, a UNHCR protection officer, searches the crowd at the Berkasovo border, between Serbia and Croatia, for vulnerable people who need immediate help, including pregnant women, mothers with young children, the elderly and people with disabilities or serious illness.
© UNHCR/Mark Henley
  1. I am a refugee in a country of asylum that is not the United States and would like to be resettled to the United States.
  2. I would like to ask about resettlement options on behalf of a friend or relative who is a refugee and would like to be resettled to the United States.
  3. My family has just fled their country of origin and I want to know how to help them.
  4. I want to know more about the UNHCR resettlement program.
  5. I have a relative or friend overseas who is being resettled to the U.S. and I want to know about their case.
  6. I came to the United States as a refugee or asylee, and I would like my family to join me.
  7. If you are a permanent resident or United States citizen
  8. I am currently in the United States and would like to seek asylum.
  9. I am contacting you from a Congressional office, a resettlement agency, or an attorney’s office.

 

1. I am a refugee in a country of asylum that is not the United States and would like to be resettled to the United States.
 

If you are inquiring about your refugee or resettlement case and you are currently outside of the United States, please contact your nearest UNHCR office. The UNHCR office in Washington is unable to provide you with case-specific information.

 

2. I would like to ask about resettlement options on behalf of a friend or relative who is a refugee and would like to be resettled to the United States.

If you are in the United States and you are inquiring about a friend/relative who is overseas, please contact your local resettlement agency, who can provide help and advice. For confidentiality reasons, UNHCR is unable to provide to you with information about your friends and family members overseas. 
Information on family reunification programs can be found on the United States Citizenship and Immigration Services program

 

3. My family has just fled their country of origin and I want to know how to help them.
UNHCR urges all asylum seekers to register with UNHCR in the country where they have fled by contacting the closest UNHCR office.

 

4. I want to know more about the UNHCR resettlement program.
Of the 10.5 million refugees of concern to UNHCR around the world, only about 1% is submitted by the agency for resettlement. Only a small number of states take part in UNHCR resettlement programs. The United States resettles more refugees than any other country, while Australia, Canada and the Nordic countries also provide a sizeable number of places annually. More information is available on the UNHCR website.

 

5. I have a relative or friend overseas who is being resettled to the U.S. and I want to know about their case
Once a resettlement case has been submitted to a resettlement country, the UNHCR only has access to the final result of the submission. For more information on this, please visit the United States Citizenship and Immigration Services website

 

6. I came to the United States as a refugee or asylee, and I would like my family to join me. 

For those who have come to the U.S. as a refugee or asylee and have a parent, spouse, or child who is a refugee, you may be eligible to petition for them. Please seek advice from a resettlement agency in your area. Information on family reunification programs can be found on the United States Citizenship and Immigration Services website.   

 

7. If you are a permanent resident or United States citizen you may be eligible to file an immigrant petition. For more information, please visit the United States Citizenship and Immigration Services website. UNHCR is not involved with these processes; they are handled through USCIS and the U.S. Department of State, Consulate Affairs.

 

8. I am currently in the United States and would like to seek asylum.
Please refer to the information provided by UNHCR’s US Protection Unit

 

9. I am contacting you from a Congressional office, a resettlement agency, or an attorney’s office.
If you are contacting us from a Congressional office, a resettlement agency, or an attorney’s office, please send us an email. Please note that our normal reply time is four weeks. However, if we need information from our offices overseas, it may take substantially longer to hear back from us. We may contact you if we need additional information regarding your inquiry.

 

For all other inquiries, please email us