The promise of boring innovation

The promise of boring innovation

Administration is probably the first contact point anyone has in the UN Refugee Agency (UNHCR). In reality, everything we do has a sort of administration process linked to it. When one of us joined UNHCR in November 2007, an era that was already embracing Facebook and...
The vital (and sometimes boring) procedures that drive innovation

The vital (and sometimes boring) procedures that drive innovation

Over the course of 2016, the Emergency Lab has been involved in numerous emergency responses, which we’ve documented through this blog: fYR of Macedonia, Malawi, Niger…When we set out on this journey we had one question that we weren’t really sure of the answer of: is...