A phrase I’ve often heard from colleagues when discussing ‘accountability’ is: ‘I know what I need to do, but not how to do it’. Moving beyond theory to the practical – to actually closing the feedback loop – is notoriously challenging. Especially in an emergency. How...
Using CwC as a tool when fast-paced transit turns to frustration and uncertainty In January 2016, the Emergency Lab posted a blog about the different challenges humanitarian responders faced when trying to communicate with refugees and migrants making their way...
What is the Emergency Lab? Some of the greatest opportunities can also be quite daunting, can’t they? This is certainly the feeling I had when I realised that I was to be part of a new Emergency Lab that was being set up inside UNHCR. The Innovation Unit, along with...
The challenge is obscured by ‘complexity’ “It’s like no other emergency” or “there are huge challenges, like nowhere I’ve ever worked” are common phrases I’ve found myself saying post deployment to almost every humanitarian operation I’ve worked in. I’m definitely not...
