Using data to make your humanitarian organisation more client-focused

Using data to make your humanitarian organisation more client-focused

Communicating with communities. Data. Information Management. Accountability to affected populations. To me, saying these terms in a row highlights how disassociated these different terms are for many, and how acutely humanitarian-centric, i.e. jargonistic they sound....
10 steps to setting up an effective feedback mechanism

10 steps to setting up an effective feedback mechanism

A phrase I’ve often heard from colleagues when discussing ‘accountability’ is: ‘I know what I need to do, but not how to do it’. Moving beyond theory to the practical – to actually closing the feedback loop – is notoriously challenging. Especially in an emergency. How...