VACANCY ANNOUNCEMENT Communication Associate (Account Management), LICA 6 (UNOPS)


Communication Associate (Account Management) , LICA 6 (UNOPS)
Leadership Giving (LG), Private Sector Partnerships Section (PSP), UNHCR Tokyo

UNHCR, the UN Refugee Agency, is seeking a Communication Associate (Account Management), LICA 6 (UNOPS) within the Leadership Giving Section (LG) of Private Sector Partnerships Services (PSP) in Tokyo, Japan.

UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.

Title: Communication Associate (Account Management)
Duty Station: Tokyo, Japan
Duration: 1st April 2018 – 31st December 2018
Contract Type: Local Support -LICA 6 (equivalent to G6)
Closing date: 18th March 2018

Organisational context
Effective Key Account management is to ensure the quality of private sector relationships against a defined plan set by the organization and to secure value for UNHCR in the context of the Key Account, i.e. UNHCR-UNIQLO partnership in this case, by aligning with PSP’s operational processes, policies and LG strategy. Developing and delivering high quality communication materials and achieving the communication goals are central to the UNHCR-UNIQLO partnership and its success and the position will play an important role to ensure that these goals are achieved for the maintenance and expansion of the partnership.

The incumbent’s major responsibilities will be: 1) to develop and deliver communication related activities and materials required in and outside of Japan in coordination with UNHCR internal colleagues and UNIQLO stakeholders; and 2) to support other activities designated by the Global PSP Key Account Manager to achieve the goals of the Key Account/partnership.

The Communication Associate will work closely with internal UNHCR colleagues mainly in PSP Project Support, PSP Communications, UNHCR’s Branch Office in Tokyo and DPSM Livelihoods. Other stakeholders can be emerged based on the activities/project and the expected outcomes of the Key Account, especially for communication related activities. The incumbent is also responsible to support the PSP Account Manager to achieve the objectives set for UNHCR-UNIQLO partnership.

The Communication Associate will act as a resource to provide administrative support for the partnership, which includes development of communication materials for internal and external audiences, translating documents from English to Japanese and verse visa, contents development and production of communication materials. In this regard, the Associate will
work closely with Public Information and Communication colleagues in the UNHCR Tokyo Branch Office for quality control of the messaging and alignment of the global initiatives.

The Communication Associate is expected to establish solid working relationships with key members of PSP team, the Tokyo Branch office, UNIQLO communication team and other stakeholders internally and external to UNHCR and provide high quality service in a professional manner.

Duties and responsibilities
Under the direct supervision of the Global PSP Key Account Officer, Tokyo, the Communications Associate (Account Management) will perform the following duties:
• Support production, management and quality control of communication related materials and documentation for UNHCR especially with respect to the UNHCR – UNIQLO partnership in Japan, which includes preparation of contents, documents,
press releases, report and the translation from English to Japanese and , and coordinate obtaining clearance on other languages as needed vice versa
• Support communication activities, fundraising campaigns and key global initiatives such as World Refugee Day especially which require an engagement with the Key Account across markets in and outside of Japan
• Support the production of contents for use on social media channels
• Support high level annual meetings and events organized in Japan
• Support the Global PSP Key Account Manager to achieve the objectives set for the Key Account/UNHCR-UNIQLO partnership

Terms of Reference can be found here

To apply
Interested applicants should submit their letter of motivation, Personal History Form (P11), and CV to indicating “Communication Associate *Account Management” in the subject of the email. P11 forms are available at