· The High Commissioner's Foreword
· Introducing Integration: Some Personal Views
· Contents and List of Tables
· Key Websites and Acronyms
· Acknowledgements
· Using this Handbook
Part One - Putting Principles into Practice
1.1 Why Offer a Formal Refugee Resettlement Program?
1.2 Introducing this Handbook
1.3 Laying the Foundations for Integration: Planning Goals
1.4 Implementing Integration in COntrasting Global Settings
1.5 Establishing a New Integration Program
Part Two - Applying the Framework in Key Program Areas
2.1 Matching People with Communities: Placement in the Receiving Society
2.2 The First Weeks and Months: Reception Arrangements
2.3 Promoting Integration through Early Settlement and Social Support
2.4 Meeting Immediate Material Needs: Income Support and Establishment Resources
2.5 Easing Early Communication: Language Assistance
2.6 Fostering Independent Communication: Language Training Programs for Adult Resettled Refugees
2.7 Making Sense of a New Country: Orientation Programs and Processes
2.8 A Place to Call Home: Access to Secure and Affordable Housing
2.9 Building Bridges to Economic Self-sufficiency: Employment and Training
2.10 A Healthy Start: Access to Health Care
2.11 Creating Welcoming and Hospitable Communities and Restoring Faith in Government
Part Three - Planning for All
3.1 Planning for Optimal Mental Health: Responding to Refugee-related Trauma
3.2 Taking Account of Gender
3.3 Investing in the Future: Refugee Children and Young People
3.4 Engaging Refugee Elders
· Endnotes
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