PRIMES is not just a new version of the traditional refugee registration system but an entirely new and revamped ecosystem that ensures that refugees and other forcibly displaced persons are included into the digital world with its services and opportunities.
Who takes care of the tens of millions of refugees, forcibly displaced and stateless persons who either cannot safely approach their government, or have no government that recognizes them as citizens?
The European Court of Human Rights recently recognized that messages between detained asylum seekers and their lawyer on a popular mobile messaging application met formal requirements for lodging an application to the Court.
The successful UNHCR-led Refugee Emergency Telecommunications Sector (RETS) provide shared internet connectivity, security communications and user support services to the humanitarian community in Uganda.
The GSM Association recently pointed out that most countries do not recognize UNHCR identification documents issued to refugees for purchasing and activating a mobile SIM card for purposes of communication or mobile financial services.
UNHCR is launching PRIMES, a new and innovative ecosystem of interoperable tools and applications, to provide better access to opportunities and services for refugees and other forcibly displaced persons.
Kelly Clements, Deputy High Commissioner for Refugees at UNHCR and Karl Steinacker, Deputy Director, Division of Programme Support and Management, offer their view on how this new era will bring innovative digital solutions for refugees.