In December 2021, the film has been included in the long list of films eligible for consideration in the Best Documentary (Feature) category at the 94th Academy Awards (the Oscars).

Captains of Zaatari also won the International Documentary Feature award at the Hot Springs Documentary Film Festival in the US, and Best Arab Film at the El Gouna Film Festival in Egypt. It was also nominated for six other awards at different film festivals, including the San Francisco Film Festival and the Seattle International Film Festival.

Watch the film now on Apple TV in the United States and follow its stars Fawzy and Mahmoud on their Instagram accounts.