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For information about our work in Venezuela:


Are you a refugee or asylum-seeker in Venezuela? Find information about your rights and available services on our HELP site.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

The UNHCR Representation in Venezuela

Street Address:
Av. Luis Roche, Quinta Elsa, Urb. Altamira. Municipio Chacao 1060, Caracas, Venezuela, Phone number: +58, Caracas, Venezuela
Mailing Address:
Centro Altamira, Piso 10, Avenida San Juan Bosco, Altamira, Apartado Postal 69045, Caracas, Venezuela
Time Zone:
GMT -4
Working Hours
Monday: 8:00 - 16:30
Tuesday: 8:00 - 16:30
Wednesday: 8:00 - 16:30
Thursday: 8:00 - 16:30
Friday: 8:00 - 16:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
14 April 2022, Jueves Santo
15 April 2022, Viernes Santo
02 May 2022, Eid Al Fitr
24 June 2022, Día de la Batalla de Carabobo
11 July 2022, Eid Al Adha
12 October 2022, Día de la resistencia indígena
23 December 2022, Navidad