Digital literacy and digital safety training
Challenge
Low levels of digital literacy prevent refugees and asylum-seekers from accessing services, receiving relevant information, and using digital tools, particularly following the COVID-related shift to remote service provision.
Solution
UNHCR will co-create a digital literacy curriculum with refugee groups and explore ways to deliver digital literacy training through a community-based, refugee-led approach. The initiative will identify priority digital literacy needs to inform the design of the curriculum. A specific module has been developed on security and safety concerns, such as theft, fraud and cyber-bullying.
Impact
Development of training materials, upskilling of a diverse group of 80 trainers, improved ability to access digital services, curriculum adopted by refugee-led learning centres for cascading impact. Up to 1,500 people indirectly benefit.
Project impact
Other information
Read more about this project here.