projects

Gamified communication with communities for enhanced protection outcomes

Ongoing
A screengrab from a video call showing a group of masked people sit in a conference room
Start Date
Total Project Cost
USD 110,237.000
Country
Iran (Islamic Republic of)
Project Team
UNHCR Iran , Avije

Challenge

The scattered distribution of displaced people, along with restrictions on humanitarian organizations, connectivity, and online platforms, make it challenging for UNHCR to share vital information that can easily be consumed by users in Iran. This, in turn, hinders the protection and empowerment of refugees.

Solution

Enhancing discoverability and accessibility of information by incorporating gamification mechanics into non-game settings – such as websites, online communities, local platforms, networks or information sharing activities – to facilitate greater engagement with content essential for forcibly displaced people.

Impact

The project will strengthen information sharing for improved protection outcomes, with the direct engagement of more than 600 refugees and asylum-seekers, and the potential to benefit a wider public audience.

Project impact

49
refugees co-designed & validated the gamified Help website scenarios
21
scenarios developed on key topics, with a focus on fraud awareness
90%
of users reported improved understanding of protection information

Other information

Four Afghan scholars with backgrounds in graphic design and computer science were connected to a partner company, supporting the project and providing community input.