More efficient and ethical consent gathering through digital app
Challenge
UNHCR currently gathers informed consent from refugees to use photographs and quotes in communications materials through a paper-based process. While this process has served an important function, it can be difficult to adapt across diverse cultural contexts, varying literacy levels, and accessibility needs. It also slows down the collection and storage of information, is environmentally unsustainable, and does not meet data protection standards.
Solution
Develop an app that gathers consent digitally, safely storing data on UNHCR servers. The proposed app works offline, supports multiple languages, offers the option of either digital signature or voice consent, and links consent forms and photos directly to Refugees Media, UNHCR’s online multimedia library.
Impact
Ensuring UNHCR’s consent-gathering process is more efficient, ethical, and sustainable. This digital solution will enhance data protection, streamline operations, and ensure cultural sensitivity, improving the organization’s ability to advocate for and protect forcibly displaced and stateless people.