projects

Refugee-led observatory to optimize digital information access for refugees with disabilities

Completed
Start Date
Total Project Cost
USD 53,300.000
Country
Poland
Project Team
UNHCR Poland , FIPU

Challenge

Refugees with disabilities, particularly those with visual impairments, struggle to access critical information via online channels extensively used by humanitarian and governmental actors, undermining their ability to access social and protection services.

Solution

Establish a refugee-led observatory to advise humanitarian and other actors on how to improve online community engagement – with a particular focus on refugees with visual impairments – based on best practices and current information accessibility as experienced by refugees.

Impact

38,000 Ukrainian refugees with visual impairments in Poland could benefit from improved access to digital information and, as a result, services. Evidence-based tools developed and shared will ensure accessible communications going forward.

Project impact

1
checklist developed to improve digital information access for visually impaired refugees
175
refugees with disabilities & caregivers consulted to develop the checklist
5
local organizations’ websites & UNHCR's Global Help page enhanced by recommendations

Other information

Read the checklist for accessible digital content developed by this initiative. Find out more about this, and other ways refugees with disabilities are innovating to support their communities, in our webstory.