{"id":2129,"date":"2015-05-27T08:22:41","date_gmt":"2015-05-27T08:22:41","guid":{"rendered":"http:\/\/unhcrinnovation.optimastaging.co.uk\/?p=2129"},"modified":"2017-06-29T10:06:07","modified_gmt":"2017-06-29T10:06:07","slug":"tech-companies-responses-to-the-nepal-earthquake-who-are-we-looking-to-help","status":"publish","type":"post","link":"https:\/\/www.unhcr.org\/innovation\/tech-companies-responses-to-the-nepal-earthquake-who-are-we-looking-to-help\/","title":{"rendered":"Tech companies responses to the Nepal earthquake: who are we looking to help?"},"content":{"rendered":"

In the days since the tragic earthquake in Nepal, various forms of assistance have been offered from governments, charities, humanitarian response organisations, and by for-profit technology companies, whose reach and influence is bigger than ever before.<\/p>\n

In many ways, it’s quite incredible that we have an expectation that international corporations and companies should offer some kind of response or assistance in the wake of a humanitarian emergency; but in fact, they’re very well placed to do so in lots of cases.<\/p>\n

Here’s a list of responses from tech companies that I’ve come across so far; I’m sure I’ve missed some out, and I’ll keep updating it, so please let me know which ones I’ve missed out.<\/p>\n

Note: as Maya pointed out<\/a>: there’s lots of other digital responses going on right now, like the great work by the Humanitarian Open Street Map<\/a> team. In this post though, I’m thinking about ‘tech company’ as being a for-profit company without an official social mandate.<\/em><\/p>\n

1.\u00a0Google activated their\u00a0Person Finder<\/a>\u00a0tool for Nepal, allowing individuals to post and search for the status of relatives or friends<\/p>\n

2.\u00a0Viber<\/a>\u00a0have switched off charges for\u00a0‘Viber Out’<\/a>\u00a0calls from Nepal, meaning that users in Nepal can call anywhere for free<\/p>\n

3. Facebook launched their\u00a0Safety Check<\/a>\u00a0tool, allowing others to mark their friends profiles as ‘safe’, and letting individual users notify their friends that they’re in the affected area.<\/p>\n

4. Airbnb activated their\u00a0Disaster Response tool<\/a>\u00a0in the area, allowing “individuals to list their space for free to support those who may have been impacted by the initial and subsequent earthquakes.” – though, given the scale of the disaster, it’s worth noting that this response is probably not that effective, and actually\u00a0only one property seems to be listed.<\/a>\u00a0In the past though, for example during cases of extreme floods, this response from Airbnb has been much more effective.<\/p>\n

5.\u00a0Digital Globe<\/a>, a North American commercial vendor of space imagery and geospatial content, and operator of civilian remote sensing spacecraft, has\u00a0opened up access to satellite imagery of Nepal<\/a>\u00a0to help support disaster response efforts.<\/p>\n

6.\u00a0Twilio<\/a>, a software company working on business communications, launched a ‘Call your Family<\/a>‘ initiative via Twilio.org, providing a free 10 minute call “a loved one affected by the Nepalese earthquake.” Note: this doesn’t seem to be restricted to calling users actually in Nepal, as you can select the country you’d like to call in the browser. (thanks to\u00a0Sonja<\/a>\u00a0for bringing this one to my attention!)<\/p>\n

7.\u00a0T-Mobile has waived all costs for calls and texts to and from Nepal<\/a>\u00a0– and unlike the other offerings listed above, they also specify the time scale, saying that calls and texts will be free of cost from “Saturday, April 25 through Saturday, May 16”.<\/p>\n

8.\u00a0As well as the Google Person Finder, above, Google have also dropped the cost of\u00a0calling with Google Voice to Nepal<\/a>\u00a0from a standard 19 USD cents to 1 USD cent per minute. They’ve said they’re keeping the minimal 0.01USD cost to prevent spammers from abusing the system and “possibly adding more load to the already stretched Nepalese telephone network.” (thanks to\u00a0Kate<\/a>\u00a0for pointing this one out!)<\/p>\n

9.\u00a0Skype have made\u00a0all Skype calls to landlines and mobiles in and out of Nepal free of charge<\/a>\u00a0– and, unlike the others above, this comes with a prominent disclaimer:<\/p>\n

Excludes calls to special, premium service and non-geographical numbers. Skype\u2019s Terms of Use apply. Internet and mobile fees may apply. Skype may discontinue or amend this offer at any time and may close any account for abuse. For individual use only.<\/p>\n

This article first appeared on zararah.net on 27 April 2015<\/a>, and is reposted under a Creative Commons license.<\/p>\n

Zara Rahman<\/a> \/ CC BY-SA 4.0<\/a><\/p>\n

 <\/p>\n

About the author<\/strong><\/p>\n

Zara is a feminist, bookworm, writer, language geek and information activist, among other things, living in Berlin, Germany. She\u00a0worked at the\u00a0Open Knowledge Foundation<\/a>, first as the International Community Manager, and then leading work on the theme of ‘open development’, balancing somewhere between the intersection of international development and use of technology and data (ICT4D), during which she created the\u00a0Open Development Toolkit.<\/a><\/strong><\/p>\n

She currently\u00a0consults for the\u00a0School of Data<\/a>, leading their\u00a0Fellowship programme<\/a>\u00a0on a part time basis. She is also\u00a0a Fellow at the Centre for Internet & Human Rights at European University Viadrina.<\/strong><\/p>\n

Photo credit:\u00a0AP Photo\/Altaf Qadri<\/p>\n

If you\u2019d like to repost this article on your website, please see our reposting policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

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