{"id":2228,"date":"2015-08-12T12:05:00","date_gmt":"2015-08-12T16:05:00","guid":{"rendered":"http:\/\/unhcrinnovation.optimastaging.co.uk\/?p=2228"},"modified":"2015-08-12T12:05:00","modified_gmt":"2015-08-12T16:05:00","slug":"ifellow-profile-jessica-gut","status":"publish","type":"post","link":"https:\/\/www.unhcr.org\/innovation\/ifellow-profile-jessica-gut\/","title":{"rendered":"Innovation Fellow Profile: Jessica Gut"},"content":{"rendered":"

Jessica Gut
\nAssociate Program Officer
\nDuty Station: Juba, South Sudan<\/h3>\n

I\u2019m addressing the challenge of how we can find\u00a0an\u00a0effective way to enhance UNHCR staff\u2019s – in particular, Protection staff’s – understanding of program concepts and tools in order to improve coordination and collaboration between the Program and Protection units.<\/p><\/blockquote>\n

This, I believe, will ultimately lead to better quality and timing of the services delivered to our clients – refugees and IDPs.<\/p>\n

There is an operational need within UNHCR to enhance knowledge exchange and understanding between program and protection staff, and to create a reciprocal\u00a0environment where they can learn from one another. A lack of knowledge of the program cycle and tools, and of the opportunities and constraints of UNHCR as an organization leads to poor quality and timing of the strategies designed, of implementation, and of reporting activities. In October 2014 I conducted a pilot \u201cProgram4Protection\u201d training for Protection and External Relations staff in UNHCR\u2019s Khartoum Office. Before and after the training a questionnaire was submitted asking staff to indicate whether they perceive a need for program trainings for non-program staff and, if so, why. The questionnaire also asked for topics that they would like to better understand.
\nFrom the results of the questionnaires and the comparison of the perceptions of the usefulness of the training both before and after its delivery, it was evident that:<\/p>\n