{"id":26866,"date":"2018-03-13T10:22:03","date_gmt":"2018-03-13T09:22:03","guid":{"rendered":"http:\/\/www.unhcr.org\/innovation\/?p=26866"},"modified":"2018-03-13T10:22:43","modified_gmt":"2018-03-13T09:22:43","slug":"using-audio","status":"publish","type":"post","link":"https:\/\/www.unhcr.org\/innovation\/using-audio\/","title":{"rendered":"How to control the \u2018CTRL+P\u2019 urge: Embracing Audio"},"content":{"rendered":"

In a recent blog<\/a>, I commented about the reliance on text-based communication in humanitarian settings. Leaflets, banners, notice-boards and signs often proliferate in emergencies. I\u2019m not anti printed materials, and there is often real value in quality signage, but who aren\u2019t we talking with when we default to print? We must move beyond talking primarily to literate, mobile individuals! Therefore, it\u2019s important to understand the <\/span>communication preferences and information needs<\/span><\/a> of a community, and to identify if there are other channels which you can invest in. Through an information and communications assessment process you may find other channels that can be leveraged almost as easily as pressing CTRL+P! \u00a0<\/span><\/p>\n

Traditionally, many communities enjoy listening to the radio for information and entertainment. Storytelling, poetry and other forms of verbal information sharing are important in many societies – this makes audio an important and often trusted channel. In this <\/span>guidance<\/span><\/a>, we talk through how to work with radio to communicate with communities. This includes working at \u2018pre-transmission\u2019 stage to develop audio-messages to be played on a loudspeaker, or mounted onto a motorbike. Read our blog on <\/span>Boda Boda Talk Talk<\/span><\/a> in Uganda, how refugees <\/span>use SD cards in Malawi<\/span><\/a>, and \u2018Les Animateurs\u2019 in Angola<\/a> for further information and \u2018audio in action\u2019 examples.<\/span><\/p>\n

Embracing audio: Getting started. <\/b><\/h2>\n

We don\u2019t have the expertise, or the resources to create audio! I\u2019ve heard this before, and understand that it can be intimidating to embrace a new channel, especially when time is short. To help overcome some of these fears, I wanted to share a couple of tips to demonstrate how easy it can be to get started using \u2018low-fi\u2019 solutions. <\/span><\/p>\n

Six things you\u2019ll need (minimum): <\/b><\/p>\n

    \n
  1. A computer (laptop or desktop)<\/span><\/li>\n
  2. A microphone (even the inbuilt mic on your computer)<\/span><\/li>\n
  3. Audio recording software (don\u2019t panic, more below)<\/span><\/li>\n
  4. A quiet room for recording (the smaller the better to reduce echo)<\/span><\/li>\n
  5. Your message(s) <\/span><\/li>\n
  6. The person you are recording (hopefully they\u2019ve practised)<\/span><\/li>\n<\/ol>\n

    It\u2019s likely that you\u2019re familiar with most of the items on the list above – although a quiet space might be hard to find! However, if you are new to audio, then the audio recording software will probably be most \u2018alien\u2019.<\/span><\/p>\n

    Audacity: audio recording: \u00a0<\/b><\/h2>\n

    For recording and editing audio content, our \u2018go-to\u2019 open source tool is <\/span>Audacity<\/span><\/a>. Primarily because it\u2019s free! We\u2019ve worked with Audacity in a number of contexts – with staff, partners and refugees – and the interface and functions seem relatively quick to pick-up. Audacity has developed a comprehensive Wiki with FAQs and tutorials<\/a> – but we know that there might not be time to synthesize all this information, especially in an emergency. \u00a0So we created a quick \u2018getting started\u2019 guide available in French <\/a>and English <\/a>– this guide includes screenshots and key steps to help initial navigation of the software. You can also download these as presentations if you\u2019d like to run a quick \u2018training\u2019 with other team members. Please do amend or adapt (and correct my French), we\u2019d like to hear your feedback on how these tools can be improved or if you have examples of when and how you\u2019ve used them. <\/span><\/p>\n

    Using Audacity (a quick summary of the guide): <\/strong><\/p>\n

      \n
    1. You can download Audacity on to your computer here<\/a> (this is the only moment you need an\u00a0internet connection, and once downloaded you can share the installation package with others using a flash drive). <\/span><\/li>\n
    2. Once installed, open audacity and check that the software can hear your microphone – you need to click \u2018start monitoring\u2019 and make sure you have the correct input selected (depending on if you are using an internal or external microphone). The guidance shows how to troubleshoot if you\u2019re having problems. <\/span><\/li>\n
    3. You\u2019ll probably be relatively familiar with the other navigation buttons (record, fast forward, rewind, pause) as Audacity uses the same \u2018media control<\/a>\u2019 symbols as many other appliances. The big red circle is the \u2018record\u2019 button – hit this, start speaking, and you\u2019ll be recording your voice (and hopefully minimal background noises). <\/span><\/li>\n
    4. As you record you\u2019ll create an audio track with a visible sound wave (or waveform), the larger the wave the louder the sound. The guidance shows you how to select parts of the audio track to delete or rearrange – this is very similar in concept to Cut, Copy and Paste in Microsoft Word (in fact as you get more comfortable with the software, you\u2019ll notice the keyboard shortcuts are the same).<\/span><\/li>\n
    5. Audacity also allows you to manipulate the audio track by fading in\/out and it has a menu of \u2018effects\u2019 that you can apply (for example amplify, noise reduction and echo). Experiment with these as some might be more useful than others! <\/span><\/li>\n
    6. You can also import other audio files (for example music as an MP3) using the \u2018import\u2019 menu option – you\u2019ll see imported files as an additional audio track. If tracks overlay (if they appear on your screen at the same point along the timeline) they will play simultaneously. While managing multiple tracks may seem tricky to begin with, you should soon get used to moving the tracks around and controlling which one plays, and when. <\/span><\/li>\n
    7. Finally, remember to save as you go along! I\u2019ve learnt the hard way. Again, this is relatively similar to Microsoft Word and you can choose where to save the file on your computer. Audacity saves files as .aup file types, so to create an MP3 that can be played on another device you\u2019ll need to use the \u2018export\u2019 function. <\/span><\/li>\n<\/ol>\n

      Don\u2019t be overwhelmed. As it\u2019s free, download now and have a play. You\u2019ll quickly find your way around and be more comfortable with the different options. Refer back to the full online guide<\/a> if you have any problems. <\/span><\/p>\n

      Creating Audio Messages: Five Tips. <\/b><\/h2>\n

      Now you\u2019re more familiar with the equipment and the software, you can start to create your messages. We pulled together some quick-tips to get started, these are definitely not exhaustive, but hopefully, provide some key pointers to help with your recording. \u00a0<\/span><\/p>\n

        \n
      1. Content created by the communities themselves will be most appropriate and engaging – in many contexts, you will find that there are already groups within the community who are developing their own \u2018content\u2019. In Angola for example, we found a group of refugees who had recorded their own awareness-raising on peaceful coexistence. <\/span><\/li>\n
      2. Don\u2019t be afraid of having fun – audio information can include musical and comedy interludes (listen to what the local radio stations are using, and ask people what catches their attention). Nobody wants to listen to a monotone voice and the same \u2018message\u2019 on repeat. <\/span><\/li>\n
      3. Once you\u2019ve recorded your message, test it with a target group. Ask this group to unpack what they have understood from the information they have heard, this will test comprehension and highlight any misconceptions. If there is any doubt, record again to avoid confusion. <\/span><\/li>\n
      4. Establishing (or strengthening) listening groups will be an opportunity for the community to debate the issues and provide feedback on the information they are listening to. Community groups should identify the best times for them to listen and can be supported to cascade information to other members of the community. <\/span><\/li>\n
      5. Modify the content for different groups – ensure you address age, gender differences by developing messages with specific groups. Be sensitive to the languages you choose and avoid prioritising information sharing in only one language as this may create tensions. <\/span><\/li>\n<\/ol>\n

        Oh, and if you do feel you still need to hit \u2018CTRL+P\u2019 \u2026 <\/b><\/h2>\n

        We know that there are times when it might be appropriate to use images and text – even despite your newfound audio recording skills! Again, this decision should be based on an assessment of current and preferred communication practices – including literacy. In many contexts where we work there are low levels of literacy – particularly amongst women. As such we\u2019d advise \u2018low to no text\u2019. For more information on developing text materials, we\u2019ve included some elements of the Communicating with Communities page of the UNHCR Emergency Handbook<\/a> and developed some inclusivity guidelines here<\/a>. <\/span><\/p>\n

        Feedback<\/b><\/h2>\n

        We\u2019d love to hear how your audio experiments going! If you have additional tips or feedback on the tools shared here, please send through to us<\/a>.<\/span><\/p>\n

        Good luck!<\/span><\/p>\n

         <\/p>\n

         <\/p>\n

        We\u2019re always looking for great stories, ideas, and opinions on innovations that are led by or create impact for refugees. If you have one to share with us send us an email at\u00a0innovation@unhcr.org<\/a><\/em><\/p>\n

        If you\u2019d like to repost this article on your website, please see our reposting policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

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We must move beyond talking primarily […]<\/p>\n","protected":false},"author":7,"featured_media":26875,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[644,544],"tags":[325,687,688,326],"class_list":["post-26866","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cwc","category-how-to-resources","tag-commisaid","tag-audacity","tag-audio-recording","tag-communicating-with-communities"],"acf":{"author":"Katie Drew","authors_title":"Innovation Officer (Communicating with Communities)"},"yoast_head":"\nHow to control the \u2018CTRL+P\u2019 urge: Embracing Audio - UNHCR Innovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.unhcr.org\/innovation\/using-audio\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to control the \u2018CTRL+P\u2019 urge: Embracing Audio - UNHCR Innovation\" \/>\n<meta property=\"og:description\" content=\"In a recent blog, I commented about the reliance on text-based communication in humanitarian settings. 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Leaflets, banners, notice-boards and signs often proliferate in emergencies. I\u2019m not anti printed materials, and there is often real value in quality signage, but who aren\u2019t we talking with when we default to print? 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