Jordan is one of the countries most affected by the Syria crisis, hosting the second-highest share of refugees per capita in the world. More than 760,000 refugees are registered with UNHCR, predominantly from Syria, with large groups from Iraq, Yemen, Sudan, and Somalia. Some 83% live in urban areas outside of refugee camps.

UNHCR works closely with the Government of Jordan and numerous other national and international partners in providing protection and assistance to refugees and asylum seekers, as well as to Jordanian communities affected by the refugee influx.

Through its four offices located in Amman, Mafraq, Azraq and Irbid, UNHCR maintains a robust presence across the Kingdom with over 500 staff. In the two biggest camps of Zaatari and Azraq, UNHCR is leading a range of activities and services, including camp coordination, protection and outreach, community services, livelihoods, shelter, and energy.

For information about our work in Jordan:

  • Information for refugees and asylum-seekers in Jordan – help.unhcr.org
  • Visit our country website - Jordan (English)
  • For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
  • For up-to-date information about our programmes and operations in Jordan, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

Contact Information

The UNHCR Representation in Jordan

Street Address:
319 Wasfi Al-Tal Street, Khalda, Amman, Jordan

Mailing Address:
P.O. Box 17101, 11195 Amman, Jordan

Telephone:
962 6 530 20 00

Facsimile:
962 6 551 67 42

Email:
[email protected]

Time Zone:
GMT + 2

Working Hours:
Monday: 8:00 - 15:30
Tuesday: 8:00 - 15:30
Wednesday: 8:00 - 15:30
Thursday: 8:00 - 15:30
Friday:
Saturday:
Sunday: 8:00 - 15:30

Public Holidays:
17 April 2022, Palm Sunday (Eastern) / Easter
02 May 2022, Eid Al-Fitr
03 May 2022, Eid Al-Fitr
25 May 2022, Independence Day
10 July 2022, Eid Al-Adha
11 July 2022, Eid Al-Adha
28 July 2022, Islamic New Year
09 October 2022, Prophet Mohamed¿s birthday
25 December 2022, Christmas Day

Field Office

Street Address:
Irbid Field Office, Zabda Farkouh, King Fahad Bin Abdul Aziz Street, Irbid - Jordan, Irbid, Jordan

Mailing Address:
Zabda Farkooh, P.O Box 3771, 21110, Irbid, Jordan

Telephone:
2 720 1900

Facsimile:
2 724 9429

Email:
[email protected]

Time Zone:
GMT + 2

Working Hours:
Monday: 8:30 - 16:15
Tuesday: 8:30 - 16:15
Wednesday: 8:30 - 16:15
Thursday: 8:30 - 16:15
Friday: -
Saturday: -
Sunday: 8:30 - 16:15

Public Holidays:
17 April 2022, Palm Sunday (Eastern) / Easter
02 May 2022, Eid Al-Fitr
03 May 2022, Eid Al-Fitr
25 May 2022, Independence Day
10 July 2022, Eid Al-Adha
11 July 2022, Eid Al-Adha
28 July 2022, Islamic New Year
09 October 2022, Prophet Mohamed¿s birthday
25 December 2022, Christmas Day

Comments:
P.O. Box 3771 Irbid 21110 Jordan

Regional Bureau for the Middle East and North Africa

Street Address:
Bldg. 177, Princess Basma Street, Abdoun Alshamali, Amman, Jordan

Mailing Address:
P.O.Box 940033, 11194 Amman, Jordan

Telephone:
+962 0 6 5100 460

Facsimile:
+962 0 6 586 2331

Email:
[email protected]

Time Zone:
GMT + 2

Working Hours:
Monday: 8:30 - 16:00
Tuesday: 8:30 - 16:00
Wednesday: 8:30 - 16:00
Thursday: 8:30 - 16:00
Friday:
Saturday:
Sunday: 8:30 - 16:00

Comments:
Countries covered:
Jordan, Syria, Lebanon, Iraq, Egypt, Israel, Morocco, Mauritania, Libya, Yemen, Algeria, Tunisia, Western Sahara, GCC Countries (KSA, Kuwait, Qatar, KSA, UAE)