UNHCR has been working in Ukraine since 1994 and established a country office the following year. A host country agreement was signed in September 1996. Since 2014, our work in the country has been mainly part of inter-agency efforts by the United Nations, campaigning for, and responding to, the protection needs of 1.8 million internally displaced people (IDP) and others affected by the conflict. Thanks to the presence of UNHCR and partners in government-controlled and non-government-controlled areas, human rights violations and protection risks encountered by IDPs and others can be identified.

We continuously monitor protection at a community and an individual level. With our partners we provide shelter and non-food assistance to IDPs and others affected by the conflict and help repair damaged homes.

At the end of November 2017, Ukraine was hosting some 3,250 refugees and 5,500 asylum-seekers, most of whom were from Afghanistan and Syria. At the end of 2016, it was estimated that more than 35,000 people were stateless. We will continue to work with the government to bring Ukraine’s asylum system into line with international standards.

Updated 22 June 2018.

For information about our work in Ukraine:

  • Information for refugees and asylum seekers in Ukraine – help.unhcr.org
  • Visit our country website - Ukraine | Україна (Українська)
  • For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
  • For up-to-date information about our programmes and operations in Ukraine, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

Contact Information

The UNHCR Representative in Ukraine

Street Address:
16, Lavrska Street, 01015 Kyiv, Ukraine

Mailing Address:
16, Lavrska Street, 01015 Kyiv, Ukraine

+380 44 288 9424

+380 44 288 9850

[email protected]

Time Zone:
GMT + 2

Working Hours:
Monday: 9:00 - 18:00
Tuesday: 9:00 - 18:00
Wednesday: 9:00 - 18:00
Thursday: 9:00 - 18:00
Friday: 9:00 - 18:00

Public Holidays:
01 January 2020, New Year's Day
07 January 2020, Orthodox Christmas
09 March 2020, International Women's Day
20 April 2020, Orthodox Easter
25 May 2020, Eid al-Fitr
08 June 2020, Orthodox Trinity
29 June 2020, Constitution Day
31 July 2020, Eid al-Adha
24 August 2020, Independence Day of Ukraine
25 December 2020, Catholic Christmas

Office Title: The UNHCR Representation in Ukraine 2 January (Monday): New Year¿s Day 9 January (Monday): Orthodox Christmas 8 March (Wednesday): International Women¿s Day 17 April (Monday): Orthodox Easter 1 May (Monday): Labour Day 9 May (Tuesday): Victory and Commemoration Day 5 June (Monday): Orthodox Trinity 24 August (Thursday): Independence Day Ukraine 1 September (Friday): Eid al-Adha 25 December (Monday):Catholic Christmas