• Text size Normal size text | Increase text size by 10% | Increase text size by 20% | Increase text size by 30%

UNHCR-NGO Toolkit for Practical Cooperation on Resettlement: A Repository for Exchanging Ideas on Resettlement Partnerships

Resettlement, June 2011


The toolkit is aimed at helping UNHCR and non-governmental organizations (NGOs) strengthen their partnership and cooperation on resettlement. It provides practical guidance for the UN refugee agency and NGOs to cooperate in areas such as operational activities; community outreach; information sharing, planning and advocacy; and reception and integration. It is also provides examples of such partnerships in action, both historical and current, to elicit best practices and build on earlier efforts. The toolkit is not a "how to" manual and does not attempt to provide step-by-step guidance, but rather aims to collect and share useful tools.

UNHCR and NGOs recognize the importance of strengthening partnerships to identify refugees in need of solutions, including resettlement, and they acknowledge the need for balanced protection delivery among regions and within countries, including urban, camp and other operational contexts. Such partnerships are necessary to bridge protection gaps, including capacity and resource challenges.

UNHCR field offices, interested NGOs and governments are encouraged to use and contribute to the resources in the toolkit. We encourage joint exploration and development of activities, projects or programmes to enhance the protection and assistance to refugees and other people in need of protection and to seek solutions for them.

The toolkit is a living repository for exchanging ideas on resettlement partnerships. Version 1 of the toolkit, which was developed by UNHCR in collaboration with the Hebrew Immigrant Aid Society, Mapendo International and others, provides a basic framework of the repository. We welcome additional materials and field examples to make the toolkit useful to various resettlement operational contexts. In this respect, all NGOs and UNHCR staff are encouraged to submit additional materials (templates, tools, field examples and commentaries on any of the tools) to the toolkit administrator at unhcr.ngotoolkit@gmail.com, specifying applicable sections in the toolkit. Any other recommendations and suggestions are welcome.