New Zealand
New Zealand
New Zealand hosts some 1,800 refugees and 700 asylum seekers predominantly from Asia, the Middle East, the Pacific and South America.
New Zealand is a resettlement country with an annual programme of 1,500 places referred by UNHCR. It is piloting a community sponsorship programme and has a family reunification programme for refugee families. In 2022, New Zealand agreed with Australia to resettle 150 refugees per year for a three-year period for those subject to Australia's offshore transfer arrangements. These numbers are counted from the annual 1,500 quota.
UNHCR supports New Zealand in developing national refugee legislation, increasing capacity in refugee status determination, and introducing protection safeguards in immigration procedures, including detention.
Additional information
For information about our work in New Zealand:
Are you a refugee or asylum-seeker in New Zealand? Find information about your rights and available services on our HELP site.
For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
Office contact details
New Zealand is covered by the following UNHCR office:
Street and postal address
14 Kendall Lane, Canberra, ACT, 2601, Australia
Please note that an appointment must be set to visit the office.
- Protection Inquiries: [email protected]
- Media and Public Information Inquiries: [email protected]
Phone
- Protection inquiries (3 pm to 5 pm Monday, Wednesday and Friday): +61 262 819 100
- Media and Public Information Inquiries: + 61 424 545 569
- Donation Inquiries in Australia (Australia for UNHCR): 1300 361 288
- Donation Inquiries in New Zealand (Aotearoa New Zealand for UNHCR): +64 941 47 883
Timezone
+10 GMT
Working hours
- Monday: 8:45 - 17:00
- Tuesday: 8:45 - 17:00
- Wednesday: 8:45 - 17:00
- Thursday: 8:45 - 17:00
- Friday: 8:45 - 17:00
Public holidays
- 2 January 2023, New Year's Day (observed)
- 26 January 2023, Australia Day
- 7 April 2023, Good Friday
- 10 April 2023, Easter Monday
- 21 April 2023, Eid Al-Fitr
- 25 April 2023, Anzac Day
- 29 June 2023, Eid Al-Adha
- 2 October 2023, Labour Day
- 25 December 2023, Christmas Day
- 26 December 2023, Boxing Day
