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Uganda

As of 30 November 2021, Uganda hosts over 1.5 million refugees and asylum-seekers mainly from South Sudan, the Democratic Republic of Congo (DRC) and Burundi and is the country hosting the most refugees in sub-Saharan Africa.

Over 80% of refugees are hosted in 13 districts in the North and South-Western regions and in the capital Kampala. They live in villages known as settlements, where they co-exist with communities that host them. This approach, combined with progressive refugee laws and freedoms, provide refugees in Uganda with significant prospects for dignity and self-reliance.

In coordination with the government, UNHCR and partners continue to provide protection and humanitarian assistance to refugees in Uganda and support efforts towards a comprehensive refugee response.

Uganda implements the Comprehensive Refugee Response Framework (CRRF) and Global Compact on Refugees (GCR), emphasizing the inclusion of refugees into national systems, particularly in the education, health and livelihoods sectors.

Additional information

For information about our work in Uganda:

Operational updates

For up-to-date information about our programmes and operations in Uganda, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

The UNHCR Representative in Uganda

Street Address:
Plot 11/13, Mackenzie Close, Off Mackenzie Vale, Kololo, Kampala, Uganda

Mailing Address:
P.O. Box 3813, Kampala, Uganda

Phone:
+41 22 739 75 46

Fax:
41 22 739 75 47

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: closed
  • Saturday: closed
  • Sunday: closed

The UNHCR Head of Field Office at Mbarara

Street Address:
Plot 4, Karamura Lane, Mbaguta Cell, Ruharo, Mbarara, Uganda

Mailing Address:
P.O. Box 391, Mbarara, Uganda

Phone:
+41 22 739 75 89

Fax:
+256 414 256 989

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: 8:00 - 14:00
  • Saturday: closed
  • Sunday: closed

The Officer-in-Charge of Sub-Office at Arua

Street Address:
Plot 66/67, Weatherhead Park Lane, Arua, Uganda

Mailing Address:
P.O Box 847, Arua, Uganda

Phone:
+256 476 420 003

Fax:
+256 414 256 989

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: 8:00 - 14:00
  • Saturday: closed
  • Sunday: closed

Office contact details

The UNHCR Representative in Uganda

Street Address:
Plot 11/13, Mackenzie Close, Off Mackenzie Vale, Kololo, Kampala, Uganda
Mailing Address:
P.O. Box 3813, Kampala, Uganda
Telephone:
Facsimile:
41 22 739 75 47
Time Zone:
GMT + 3
Working Hours
Monday: 8:00 - 17:30
Tuesday: 8:00 - 17:30
Wednesday: 8:00 - 17:30
Thursday: 8:00 - 17:30
Friday: closed
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year's Day (observed)
26 January 2022, Liberation Day
15 April 2022, Good Friday
18 April 2022, Easter Monday
03 May 2022, Eid Al-Fitr
11 July 2022, Eid Al-Adha
10 October 2022, Independence Day
24 October 2022, United Nations Day
23 December 2022, Christmas Day
27 December 2022, Boxing Day

The UNHCR Head of Field Office at Mbarara

Street Address:
Plot 4, Karamura Lane, Mbaguta Cell, Ruharo, Mbarara, Uganda
Mailing Address:
P.O. Box 391, Mbarara, Uganda
Telephone:
Facsimile:
256 414 256 989
Time Zone:
GMT + 3
Working Hours
Monday: 8:00 - 17:30
Tuesday: 8:00 - 17:30
Wednesday: 8:00 - 17:30
Thursday: 8:00 - 17:30
Friday: 8:00 - 14:00
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year's Day (observed)
26 January 2022, Liberation Day
15 April 2022, Good Friday
18 April 2022, Easter Monday
03 May 2022, Eid Al-Fitr
11 July 2022, Eid Al-Adha
10 October 2022, Independence Day
24 October 2022, United Nations Day
23 December 2022, Christmas Day
27 December 2022, Boxing Day

The Officer-in-Charge of Sub-Office at Arua

Street Address:
Plot 66/67, Weatherhead Park Lane, Arua, Uganda
Mailing Address:
P.O Box 847, Arua, Uganda
Telephone:
Facsimile:
256 414 256 989
Time Zone:
GMT + 3
Working Hours
Monday: 8:00 - 17:30
Tuesday: 8:00 - 17:30
Wednesday: 8:00 - 17:30
Thursday: 8:00 - 17:30
Friday: 8:00 - 14:00
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year's Day (observed)
26 January 2022, Liberation Day
15 April 2022, Good Friday
18 April 2022, Easter Monday
03 May 2022, Eid Al-Fitr
11 July 2022, Eid Al-Adha
10 October 2022, Independence Day
24 October 2022, United Nations Day
23 December 2022, Christmas Day
27 December 2022, Boxing Day