Contact Us

Are you a refugee, asylum-seeker or stateless person looking for help?
CLICK HERE to visit our HELP site for information on asylum, legal assistance, education and
other services in the country of your interest.

Common questions 

Please visit our most frequently asked questions to find answers around UNHCR, our work, donation-related questions and more. 

If you're interested in working for UNHCR, please visit our careers page. For internship opportunities, find more information and current openings on our internships page.

How to contact UNHCR

Do you seek help from UNHCR?

Find information and contact details on our UNHCR HELP site.
Or select a country HELP site here:

Find a UNHCR Field office

UNHCR works in over 130 countries. To find a UNHCR field office, visit our Where we work page and select the country of your interest.

Questions regarding donations, how to collaborate with UNHCR or any other general query

If you have a question regarding your donation, how to change or cancel your donation, how to become a UNHCR partner or any other general query or feedback, please use the contact form to get in touch.

Report misconduct

If you have reason to believe that a staff member or another person associated with UNHCR or an entity with a contractual relationship with UNHCR has not behaved correctly, you can report an allegation of misconduct by contacting the Inspector General's Office.

Address of UNHCR headquarter in Switzerland

United Nations High Commissioner for Refugees
Case Postale 2500
CH-1211 Genève 2 Dépôt
Phone: +41 22 739 8111 (automatic switchboard)
Working hours are Monday to Friday, 8:00 to 17:00 GMT