A practical toolkit to strengthening information integrity on digital platforms
This toolkit is designed to help humanitarians understand, respond to and help prevent the harmful impact of risks to information integrity on digital platforms, such as misinformation, disinformation and hate speech, with a consistent approach. It is developed with a focus on contexts where such risks on digital platforms cause harm to forcibly displaced communities and stateless people and humanitarian organizations working with and for them.
*UNHCR colleagues should use the sign-in the top right corner to gain access to additional UNHCR-specific resources.
Featured
Glossary of terms
What is information integrity and what are risks to it? What is hate speech? What is the difference between misinformation and disinformation?
Situation analysis
The first step in addressing risks is to conduct a situation analysis to understand where such risks are taking place and what communities are being impacted.
ABCDE analysis framework
The ABCDE analysis framework is a means of analysing and assessing the potential impact and harms of risks to information integrity.
Community based approaches
Organizations led by forcibly displaced and stateless people are critical stakeholders in deepening understanding and mitigating harms.
Toolkit sections
Understanding the challenge
What is information integrity? What are risks to information integrity and how do they impact humanitarian organisations?
Practical tools
Proactive and preventative tools and guidelines to address risks posed to information integrity for humanitarian actors.
External engagement
Strengthening information integrity requires a collaborative and whole-of-society approach. Click for further details.
Additional resources
Additional research, tools and guidelines developed by UNHCR and partners to strengthen information integrity.
Need help?
Find information and services for refugees, asylum-seekers and stateless persons