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Palau

UNHCR’s Representation in Canberra, Australia, promotes refugee rights in Papua New Guinea, Fiji, the Cook Islands, the Federated States of Micronesia, Kiribati, the Marshall Islands, Nauru, Niue, Palau, Samoa, the Solomon Islands, Tonga, Tuvalu and Vanuatu.

Six of these Pacific States are parties to the 1951 Refugee Convention. The Pacific Island countries host more than 11,800 persons of concern, with the majority living in PNG and Fiji.

UNHCR supports Pacific Island countries through capacity building, technical advice on protection and solutions, and engages in refugee status determination under mandate or through joint procedures. Although the number of asylum seekers and refugees in the region is relatively small, the impact of any new arrivals is significant at both operational and policy levels due to other pressing priorities which constrain government resources to respond to asylum seeker, refugee and statelessness issues.

Additional information

For information about our work in Palau:

Help

Are you a refugee or asylum-seeker in Palau? Find information about your rights and available services on our HELP site.

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Regional website

Visit the UNHCR regional website (UNHCR Regional Representation in Canberra) for more information on our work in the region and the latest local news and stories.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

Palau is covered by the following UNHCR office:

UNHCR Representation in Canberra

Street Address:
14 Kendall Lane, 2601 Canberra, ACT, Australia
Mailing Address:
14 Kendall Lane, 2601 Canberra, ACT, Australia
Telephone:
Time Zone:
GMT + 10
Working Hours
Monday: 8:45 - 17:00
Tuesday: 8:45 - 17:00
Wednesday: 8:45 - 17:00
Thursday: 8:45 - 17:00
Friday: 8:45 - 17:00
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year's Day (observed)
26 January 2022, Australia Day
15 April 2022, Good Friday
18 April 2022, Easter Monday
25 April 2022, Anzac Day
03 May 2022, Eid Al-Fitr
11 July 2022, Eid Al-Adha (observed)
03 October 2022, Labour Day
26 December 2022, Christmas Day (observed)
27 December 2022, Boxing Day (observed)

Street and postal address

14 Kendall Lane, Canberra, ACT, 2601, Australia

Please note that an appointment must be set to visit the office.

Email

Phone

  • Protection inquiries (3 pm to 5 pm Monday, Wednesday and Friday): +61 262 819 100
  • Media and Public Information Inquiries: + 61 424 545 569
  • Donation Inquiries in Australia (Australia for UNHCR): 1300 361 288
  • Donation Inquiries in New Zealand (Aotearoa New Zealand for UNHCR): +64 941 47 883

Timezone

+10 GMT

Working hours

  • Monday: 8:45 - 17:00
  • Tuesday: 8:45 - 17:00
  • Wednesday: 8:45 - 17:00
  • Thursday: 8:45 - 17:00
  • Friday: 8:45 - 17:00

Public holidays

  • 2 January 2023, New Year's Day (observed)
  • 26 January 2023, Australia Day
  • 7 April 2023, Good Friday
  • 10 April 2023, Easter Monday
  • 21 April 2023, Eid Al-Fitr
  • 25 April 2023, Anzac Day
  • 29 June 2023, Eid Al-Adha
  • 2 October 2023, Labour Day
  • 25 December 2023, Christmas Day
  • 26 December 2023, Boxing Day