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Serbia

As of August 2021, Serbia hosts 5,051 refugees and persons under other forms of international protection coming from over 50 countries. Most of them are accommodated in operational governmental centres across the country and mainly come from Afghanistan, Syria and Bangladesh.

Faced with a growing number of asylum-seekers from Eastern Europe, Africa and the neighbouring countries in the early 1970s, the then Socialist Federal Republic of Yugoslavia invited UNHCR to establish an operation in the country. The office has been based in Belgrade since 1976.

UNHCR assisted to mandate refugees until the violent dissolution of former Yugoslavia in the 1990s when more than 550,000 refugees arrived in Serbia from the former Yugoslav republics. In 1999, more than 200,000 internally displaced persons fled to central Serbia from Kosovo.

During the 2015 European refugee crisis, UNHCR supported the Republic of Serbia in addressing over one million refugees' protection and humanitarian needs, mainly from Syria. After the lifting of the emergency in late 2016, UNHCR's assistance adapted to respond to the changed needs of refugees and asylum-seekers.

Additional information

For information about our work in Serbia:

Help

Are you a refugee or asylum-seeker in Serbia? Find information about your rights and available services on our HELP site.

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Serbia website

Visit the UNHCR Serbia website for more information on our work in the area and the latest local news and stories. 

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

The UNHCR Representative in Serbia

Street Address:
UNHCR Representation in Serbia, Bulevar Zorana Djindjica 64, Belgrade 11070, 11070 Belgrade, Republic of Serbia

Mailing Address:
Republic of Serbia

Phone:
+381 11 41 55 300

Fax:
+381 11 344 2947

Email:
[email protected]

Time zone:
GMT +1

Working hours

  • Monday: 8:30 - 16:30
  • Tuesday: 8:30 - 16:30
  • Wednesday: 8:30 - 16:30
  • Thursday: 8:30 - 16:30
  • Friday: 8:30 - 15:30
  • Saturday: closed
  • Sunday: closed

The UNHCR Chief of Mission in Kosovo

Street Address:
UNHCR OCM, Rr. Lorenc Antoni, 26 (Pejton), 10000 Pristina, Republic of Serbia

Mailing Address:
Lorenc Antoni No.26,, (Qyteza Pejton),, 10000 Pristina, Republic of Serbia

Phone:
+41 22 739 7290

Fax:
+41 22 739 7291

Email:
[email protected]

Time zone:
GMT +1

Working hours

  • Monday: 8:00 - 17:00
  • Tuesday: 8:00 - 17:00
  • Wednesday: 8:00 - 17:00
  • Thursday: 8:00 - 17:00
  • Friday: 8:00 - 17:00
  • Saturday: closed
  • Sunday: closed

Office contact details

The UNHCR Representative in Serbia

Street Address:
UNHCR Representation in Serbia, Bulevar Zorana Djindjica 64, Belgrade 11070, 11070 Belgrade, Republic of Serbia
Mailing Address:
Republic of Serbia
Telephone:
Facsimile:
381 11 344 2947
Time Zone:
GMT + 1
Working Hours
Monday: 8:30 - 16:30
Tuesday: 8:30 - 16:30
Wednesday: 8:30 - 16:30
Thursday: 8:30 - 16:30
Friday: 8:30 - 15:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year
07 January 2022, Christmas (Julian Calendar)
15 February 2022, Serbia National Day
15 April 2022, Easter Friday (Gregorian Calen
22 April 2022, Easter Friday (Julian Calendar
02 May 2022, Labor Day
03 May 2022, Eid al Fitr
11 July 2022, Eid al Adha
11 November 2022, Armistice Day
26 December 2022, Christmas (Gregorian Calendar)

The UNHCR Chief of Mission in Kosovo

Street Address:
UNHCR OCM, Rr. Lorenc Antoni, 26 (Pejton), 10000 Pristina, Republic of Serbia
Mailing Address:
Lorenc Antoni No.26,, (Qyteza Pejton),, 10000 Pristina, Republic of Serbia
Telephone:
Facsimile:
41 22 739 7291
Time Zone:
GMT + 1
Working Hours
Monday: 8:00 - 17:00
Tuesday: 8:00 - 17:00
Wednesday: 8:00 - 17:00
Thursday: 8:00 - 17:00
Friday: 8:00 - 17:00
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, New Year¿s Day (observed)
07 January 2022, Orthodox Christmas
01 April 2022, Beginning of Ramadan
18 April 2022, Easter
25 April 2022, Orthodox Easter
29 April 2022, 1st of May Labor Day
02 May 2022, Eid el Fitr
08 July 2022, Eid el Adha
26 December 2022, Christmas