Returnees

How does UNHCR help refugees and internally displaced people return home?

• Coordinate voluntary and safe returns: We work with governments to promote and coordinate individual and large-scale returns. We try to ensure that returns are voluntary and dignified, and that people will be safe on their return – free from persecution, violence and the remnants of war, such as landmines. We consult with refugees and internally displaced people to understand their intentions and concerns and try to ensure return and reintegration programmes are informed by their perspectives. We may also provide transport so they can reach their area of origin safely. 
   

• Help people make an informed choice: Refugees and internally displaced people may find it difficult to believe it is safe to return to a place they once fled to escape conflict, widespread violence, or targeted persecution. They may also be reluctant to return because of a lack of available shelter, jobs and livelihoods and other basic services. We help them access relevant information so they can make an informed choice. We may also organize ‘go-and-see’ visits so they can visit their place of origin and assess the situation for themselves. 
   

• Rebuild infrastructure: In countries emerging from prolonged conflict, critical infrastructure may have been destroyed. We work with governments and development agencies to rebuild or repair schools, water systems, roads and health clinics so areas are ready for people to return to.
   

• Support reintegration and access to rights: We support returnees to find housing, work and enroll their children in school. We may provide cash assistance to help them cover their initial basic needs, such as personal hygiene items and rent. We also work to ensure they have the same legal and civil-political rights as their fellow nationals. People who return are more likely to stay when they are safe, have adequate housing, can earn a living, keep their children in school and live peacefully with their neighbours.  
   

• Rehabilitate land when camps close: When refugee settlements and camps close, we try to return land to a condition that will best benefit the owners and people who live nearby. This may mean planting trees or simply leaving land to regenerate naturally. We also work with local communities to make sure they can continue to benefit from facilities like schools and medical clinics established with the influx of displaced people. 

Helping refugees and internally displaced people return home and reintegrate requires the full commitment of the country of origin, along with the ongoing support of the international community. Working together we can ensure those who return can rebuild their lives in a safe and stable environment and are not forced to flee again.

What is voluntary repatriation?

When refugees make an informed decision to return home, free of any pressure from outside forces or their own families or communities, their return is called voluntary repatriation. When conditions are safe for voluntary return, UNHCR will promote returns and encourage refugees to learn more about the situation at home. If we do not believe it is safe, we will not promote repatriation, however, we will still support individuals who choose to spontaneously return.