Colombia
Colombia
UNHCR continues to play a crucial role in assisting around 2.8 million Venezuelan refugees and migrants and 7 million internally displaced persons affected by internal conflict in Colombia.

Key statistics
9.8 million
people were displaced or stateless (or returning from forced displacement) within the country at the end of 2024
7 million
people were identified as internally displaced in the country at the end of 2024
$118.3 million
are needed in 2025 to ensure that operations and programmes in Colombia are sustained
Colombia is host to one of the largest forced displacement crises in Latin America, with millions of refugees and migrants from Venezuela seeking protection and opportunities. Many continue to face challenges in regularizing their status and accessing essential services.
At the same time, internal armed conflict persists despite the 2016 Peace Agreement and ongoing peace negotiations. Clashes between armed groups have led to the forced displacement of over 7 million people and widespread community confinement. In a concerning trend, not only Colombians but also Venezuelans living in Colombia are increasingly affected by violence and displacement.
Given that both populations often face similar protection risks and needs, UNHCR has adopted a community-based and area-focused approach. This ensures that internally displaced Colombians, Venezuelan refugees and migrants, or at-risk host communities can access rights and services, participate in decision-making, and pursue durable solutions.
UNHCR has been present in Colombia since 1997, supporting the development of a national asylum system and helping prevent forced displacement. Today, we work across the country, including in hard-to-reach areas, prioritizing regions with high numbers of displaced people. Our field presence spans urban centers like Bogotá, Barranquilla, Cali, Cúcuta, and Medellín, as well as border regions with Venezuela, Ecuador, and Panama, and the conflict-affected Pacific Coast.
UNHCR’s integrated response is built on four strategic pillars: prevention and protection, assistance, empowerment, and solutions. Together, these efforts aim to ensure that all people we serve - including asylum-seekers, refugees, internally displaced persons, those at risk of statelessness, and host communities - can live in safety and dignity.
Strategy and results
This section provides key information related to the Global Appeal and Global Report.
Strategy
Latest multi-year strategy, outlining key priorities and a comprehensive overview of operational plans as part of the Global Appeal.
Indicators and targets
Indicators and targets enable operations to establish their benchmarks and targets for comparison with results.
Annual Results Report
Latest Annual Results Report highlighting key achievements from the year and published as part of the Global Report.
Population and financial overview
Colombia
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Financial
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Strategy - Country
Strategy
Office contact details
UNHCR Branch Office and Field Office Bogotá
Street and mailing address:
Calle 71 #12-25, Barrio Quinta Camacho
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Sub Office Barranquilla
Street and mailing address:
Cra. 54 # 68-196 Edificio Prado Office Center – Oficina 901/1001
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Office Riohacha
Street and mailing address:
Calle 2 #7 Esquina frente a los cajeros de Davivienda, Barrio Arriba
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Maicao
Street and mailing address:
Carrera 13 #15-53
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Sub Office Cúcuta
Street and mailing address:
Calle 15A #3E-43, Barrio Caobos
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 14:00 – 18:00
- Tuesday: 8:00 – 12:00; 14:00 – 18:00
- Wednesday: 8:00 – 12:00; 14:00 – 18:00
- Thursday: 8:00 – 12:00; 14:00 – 18:00
- Friday: 8:00 – 12:00; 14:00 – 18:00
- Saturday: closed
- Sunday: closed
UNHCR Field Office Arauca
Street and mailing address:
Calle 20 #24-68, Barrio La Esperanza
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 14:00 – 18:00
- Tuesday: 8:00 – 12:00; 14:00 – 18:00
- Wednesday: 8:00 – 12:00; 14:00 – 18:00
- Thursday: 8:00 – 12:00; 14:00 – 18:00
- Friday: 8:00 – 12:00; 14:00 – 18:00
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Bucaramanga
Street and mailing address:
Cra 38 #46-48 Edificio Torreon de la Sierra, Cabecera del llano
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 17:30
- Tuesday: 8:00 – 12:30; 14:00 – 17:30
- Wednesday: 8:00 – 12:30; 14:00 – 17:30
- Thursday: 8:00 – 12:30; 14:00 – 17:30
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
UNHCR Sub Office Medellín
Street and mailing address:
Calle 7D #43C-72, Barrio Astorga, El Poblado
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 17:30
- Tuesday: 8:00 – 12:30; 14:00 – 17:30
- Wednesday: 8:00 – 12:30; 14:00 – 17:30
- Thursday: 8:00 – 12:30; 14:00 – 17:30
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
UNHCR Field Office Apartadó
Street and mailing address:
Calle 99 #105B-72, Barrio Ortiz
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 18:00
- Tuesday: 8:00 – 12:30; 14:00 – 18:00
- Wednesday: 8:00 – 12:30; 14:00 – 18:00
- Thursday: 8:00 – 12:30; 14:00 – 18:00
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
UNHCR Field Office Quibdó
Street and mailing address:
Calle 21 #4-82, Barrio La Yesquita
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 13:30 – 17:30
- Tuesday: 9:00 – 12:00; 13:30 – 17:30
- Wednesday: 9:00 – 12:00; 13:30 – 17:30
- Thursday: 9:00 – 12:00; 13:30 – 17:30
- Friday: 9:00 – 12:00; 13:30 – 17:30
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Montería
Street and mailing address:
Cra 15 #27-08, Barrio Costa de Oro
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 13:30 – 17:30
- Tuesday: 8:00 – 12:30; 13:30 – 17:30
- Wednesday: 8:00 – 12:30; 13:30 – 17:30
- Thursday: 8:00 – 12:30; 13:30 – 17:30
- Friday: 8:00 – 12:30; 13:30 – 17:30
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Pereira
Street and mailing address:
Complejo Urbano Diario del Otún, Carreras 9 y 10 - Local 36
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 13:00 – 17:00
- Tuesday: 8:00 – 12:00; 13:00 – 17:00
- Wednesday: 8:00 – 12:00; 13:00 – 17:00
- Thursday: 8:00 – 12:00; 13:00 – 17:00
- Friday: 8:00 – 16:00
- Saturday: closed
- Sunday: closed
UNHCR Sub Office Cali
Street and mailing address:
Avenida 5C Norte #24-24/26, Barrio San Vicente
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Office Pasto
Street and mailing address:
Calle 35A #18-87, Barrio Versalles
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Mocoa
Street and mailing address:
Calle 12 Carrera 11 esquina, Barrio Obrero
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Buenaventura
Street and mailing address:
Carrera 47D #5-51, Barrio Galeón.
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
UNHCR Field Unit Popayán
Street and mailing address:
Calle 20N #7A-34, Barrio Ciudad Jardín
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed