New Zealand
New Zealand
New Zealand hosts some 1,800 refugees and 700 asylum seekers predominantly from Asia, the Middle East, the Pacific and South America.
New Zealand is a resettlement country with an annual programme of 1,500 places referred by UNHCR. It is piloting a community sponsorship programme and has a family reunification programme for refugee families. In 2022, New Zealand agreed with Australia to resettle 150 refugees per year for a three-year period for those subject to Australia's offshore transfer arrangements. These numbers are counted from the annual 1,500 quota.
UNHCR supports New Zealand in developing national refugee legislation, increasing capacity in refugee status determination, and introducing protection safeguards in immigration procedures, including detention.
Additional information
For information about our work in New Zealand:
- Learn about UNHCR's work in the region
- Read the latest regional press releases, news and stories
- Read the latest regional publications
- Contact the UNHCR Regional Representation in Canberra
Are you a refugee or asylum-seeker in this country? Find information about your rights and available services on our HELP site.
Visit the UNHCR regional website (UNHCR Australia) for more information on our work in the region and the latest local news and stories.
For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
Office contact details
New Zealand is covered by the following UNHCR office:
Street and postal address:
14 Kendall Lane, Canberra, ACT, 2601, Australia
Please note that you must have an appointment to visit the office.
- Donation enquiries in Australia (Australia for UNHCR): [email protected]
- Donation enquiries in New Zealand (Aotearoa New Zealand for UNHCR): [email protected]
- Protection enquiries: [email protected]
- Media and public information enquiries: [email protected]
Telephone
- Donation enquiries in Australia (Australia for UNHCR): 1300 361 288
- Donation enquiries in New Zealand (Aotearoa New Zealand for UNHCR): +64 9414 7883
- General enquiries: +61 2 6281 9100 (4 pm - 5 pm Tuesdays & Thursdays)
- Media enquiries: +61 426 796 138
Time zone
GMT/UTC +10
Working hours
- Monday: 8:45 - 17:00
- Tuesday: 8:45 - 17:00
- Wednesday: 8:45 - 17:00
- Thursday: 8:45 - 17:00
- Friday: 8:45 - 17:00
Public holidays
- 1 January 2024, New Year's Day
- 29 March 2024, Good Friday
- 1 April 2024, Easter Monday
- 10 April 2024, Eid Al-Fitr
- 25 April 2024, Anzac Day
- 17 June 2024, Eid Al-Adha
- 7 October 2024, Labour Day
- 25 December 2024, Christmas Day
- 26 December 2024, Boxing Day
