Shame! You went to another humanitarian conference.

Shame! You went to another humanitarian conference.

For a long time, it seemed that the bandwagon of people who wanted to work on interesting social issues relating to technology, digital technology and design etc. essentially all falling under the general rubric of ‘humanitarian innovation’ were literally moving en...
The promise of boring innovation

The promise of boring innovation

Administration is probably the first contact point anyone has in the UN Refugee Agency (UNHCR). In reality, everything we do has a sort of administration process linked to it. When one of us joined UNHCR in November 2007, an era that was already embracing Facebook and...
Refugees are not the crisis. It’s the narratives we tell about them.

Refugees are not the crisis. It’s the narratives we tell about them.

Don’t start with a boat. Don’t show it lurching on the waves, a crush of terrified people packed elbow to ribcage, a baby crying. Don’t focus on their past: the homes they left, the loved ones lost, the bribes paid, the calculations made and agonized over. Instead,...
Why innovation starts with the right mindset

Why innovation starts with the right mindset

This essay was originally posted in the recently released report: UNHCR Innovation Service: Year in Review 2016. This report highlights and showcases some of the innovative approaches the organization is taking to address complex refugee challenges and discover new...