To highlight the importance and value of radio as a tool for humanitarian communication, we’re using the opportunity presented through World Radio Day 2018 to share our practical experiences around getting started with radio. In this article, we’ll take you through a...
The UNHCR Representation in Niger was established in 2012 to respond to the influx of refugees from Mali, following the outbreak of conflict. Since then, the operation has grown in size to respond to additional situations, including the arrival of Nigerian refugees...
Only a few years ago, what was considered ‘innovative’ was using phones – in any way possible – to engage with communities. Time moves quickly, eh? With the advent of chatbots and messaging apps, using ‘plain old’ SMS seems...
While we describe how to get started with two-way SMS in our recent blog, there are a number of things to consider before embarking on that journey. We’ve put together our top ten list of considerations below. Let us know whether these resonate with you or whether...
In order to support UNHCR Field operations and other humanitarian response organisations undertake Information and Communication Needs Assessments, UNHCR Innovation Service has developed a ‘question bank’ on Information and Communication Needs that can be downloaded,...
“…an investment in researching access, sourcing, flow and trust around information movement in any given community is vital to the design of truly effective communications strategies, ensuring that people will believe, trust and act upon the information they...
