Following massive population displacements from Nigeria and within Niger in 2015 and 2016 the UNHCR operation and partners in Niger were faced with a significant mapping challenge. At the end of July 2016, there were reportedly up to 300,000 people displaced within...
Every month, 23,000 Syrian refugee families living in Jordan look forward to receiving the same text message. It’s a simple message, no more than a few words, but it’s what alerts them to their monthly financial assistance reaching their bank accounts. Since June...
Urban refugees sometimes have a wealth of assistance at their fingertips, and yet no comprehensive, up-to-date and accurate online resource to help them access it. UNHCR Innovation tackled this issue with a challenge through UNHCR Ideas and came up with a winner: a...
The Emergency Lab’s First Words: Translation Cards During our first scoping mission to fYR Macedonia late last year, the Emergency Lab identified the complexity of working in multiple languages as a key challenge. Ensuring that we share accurate information with...
As a Health Associate working in Damak, Nepal, Salina Khatoon and her team were facing a situation all too familiar to many UNHCR employees. Health services in the country’s two camps for refugees from Bhutan were about to go through a major transition, but the team...
The long, winding road of our Innovation Fellowship led us to Cape Town and the AfricaCom conference, the largest meeting of telecom operators in Africa. After many hours of brainstorming, funneling ideas, researching, reaching out to experts, and prototyping, our...
