Contact UNHCR in Iran

Are you a refugee, asylum-seeker, or a person at risk of statelessness in Iran looking for help?

Visit UNHCR Help site

In order to mitigate risks of refugees and staff contracting and potentially spreading the Coronavirus, UNHCR Iran reception centres continue to be physically closed for regular in-person interaction for the time being. We are working to make our receptions centres as safe as possible to be able to start receiving refugees in-person again soon.

Continuing services and assistance to refugees has been and remains our priority. For the time being, refugees can contact UNHCR through our hotlines:

Field Office Tehran (If you live in West Azarbaijan, East Azarbaijan, Ardebil, Kordestan, Zanjan, Kermanshah, Hamedan, Qazvin, Alborz, Markazi, Qom, Semnan, Gilan, Mazandaran or Tehran) Reception Tel: (+98-21) 88212520 Office Tel: (+98-21) 42939 Fax: (+98-21) 89349900

Field Unit Esfahan (If you live in Esfahan) Reception Tel: (+9831) 3444 2841 & (+9831) 3441 4201 Fax: (+9831) 3442 8188

Sub-Office Mashhad (If you live in Golestan, North Khorasan, Khorasan Razavi or South Khorasan) Reception Tel: (+98-51) 3768 5641 Fax: (+98-51) 3768 3017

Sub-Office Kerman (If you live in Kerman, Yazd, Hormozgan or Sistan and Baluchistan) Reception Tel: (+98-34) 3247 68 50- 1 Fax: (+98-34) 3247 77 46

Sub-Office Shiraz (If you live in Charmahal Bakhtiari, Kohgiluyeh and Boyer Ahmad, Ilam, Lorestan, Khuzestan, Bushehr or Fars) Reception Tel: (+98-71) 372 296 92 Fax: (+98-71) 372 296 88 Ext. 292

Additionally, you may also raise your protection concerns via email: [email protected]

Contact us

Write to us should you need to raise any protection concern.