Request for Quotation for the provision of Short Messaging Services (SMS) and Viber Messaging Services for the Private Sector Partnerships of UNHCR Philippines

Reference: RFQ/26/008/RBAP/PSP
Beneficiary countries or territories: Philippines
Registration level: Basic
Published on: 31-Mar-2026
Deadline on: 17-Apr-2026 23:59 (GMT 1.00)

Express Interest

Description

UNHCR Philippines seeks a qualified SMS service provider and Viber Service provider to support donor communication through reliable, secure, and compliant SMS and Viber delivery. SMS and Viber services are essential for timely donor stewardship, complementing calls and other communication channels, improving contact rates, and enhancing donor experience particularly during emergencies when rapid outreach is required. Viber messaging is essential for donor stewardship, rapid updates during emergencies, and reinforcing donor engagement alongside calls, SMS, and email.

Project duration: service starting from the appointment of the selected service provider for the period of one year, with the possibility of extension for an additional year which is 1+1-year frame agreement. It is expected that the service starts on 1 May 2026 tentatively.