The vital (and sometimes boring) procedures that drive innovation

The vital (and sometimes boring) procedures that drive innovation

Over the course of 2016, the Emergency Lab has been involved in numerous emergency responses, which we’ve documented through this blog: fYR of Macedonia, Malawi, Niger…When we set out on this journey we had one question that we weren’t really sure of the answer of: is...
Communicating with Communities, or Individuals?

Communicating with Communities, or Individuals?

The need for differentiation and the role of mass customization. No community is homogenous – meaning there is no ‘silver bullet’ or one ‘best channel’ to communicate via. Everybody accesses and consumes information in a different way – we are all unique....
Innovation or Imitation in Uganda

Innovation or Imitation in Uganda

Boda Boda Talk Talk: an idea that worked A few years ago a friend working with Internews slapped a ‘Boda Boda Talk Talk’ sticker to my laptop and excitedly told me about the organization’s new project in South Sudan. Looking at the ‘BBTT’ emblazoned on my computer, I...
Tawasul: 5 lessons from the UNHCR humanitarian call centre in Yemen

Tawasul: 5 lessons from the UNHCR humanitarian call centre in Yemen

In late 2015, UNHCR – in collaboration with local partner AMIDEAST – established Tawasul, a humanitarian call centre in Yemen. Tawasul, meaning dialogue in Arabic, was the first of its kind in Yemen and shared humanitarian information through a toll-free number five...
Taking to the skies: displacement, drones, and maps

Taking to the skies: displacement, drones, and maps

Following massive population displacements from Nigeria and within Niger in 2015 and 2016 the UNHCR operation and partners in Niger were faced with a significant mapping challenge. At the end of July 2016, there were reportedly up to 300,000 people displaced within...
Page 1 of 3123