The promise of boring innovation

The promise of boring innovation

Administration is probably the first contact point anyone has in the UN Refugee Agency (UNHCR). In reality, everything we do has a sort of administration process linked to it. When one of us joined UNHCR in November 2007, an era that was already embracing Facebook and...
Why there’s no innovation without experimentation

Why there’s no innovation without experimentation

“Almost any question can be answered cheaply, quickly and finally, by a test campaign. And that’s the way to answer them – not by arguments around a table.” Claude Hopkins,“Scientific Advertising” (published in 1923) Experimentation is a crucial part of innovation,...
Why we need to position UNHCR for the future

Why we need to position UNHCR for the future

This essay was originally posted in the recently released report: UNHCR Innovation Service: Year in Review 2016. This report highlights and showcases some of the innovative approaches the organization is taking to address complex refugee challenges and discover new...