Important announcement to all refugees and asylum seekers in the Hashemite Kingdom of Jordan.

As more cases of Corona Virus are identified in Jordan and preventative measures are put in place, including limitations of movements and reduced working hours, at UNHCR we recognize the impact that this may be having on you and your families.

If you have questions about corona virus or access to related services, you may get in touch with the Ministry of Health through the hotline number 111. Working hours are 24/7.

If you have a life-threatening health emergency and need access to healthcare service, please get in touch with the unified emergency hotline number 911. Working hours are 24/7.

For assistance in legal issues and detention, please call the UNHCR Detention Line: 0796742200, or ARDD Legal Aid Emergency Line: 0777387221. Working hours for both lines are 24/7.

At this time, please also take note that the UNHCR Helpline (064008000) will only be operating through its interactive voice response system. We apologize for not being able to answer any calls.

Additional important numbers for the Ministry of Health and Government of Jordan services are below.

UNHCR Jordan is monitoring the situation and working closely with the Government of Jordan and World Health Organization to take the necessary measures to protect its Persons of Concern.

We would like to remind you of the importance of remaining vigilant against any attempts of fraud or exploitation. UNHCR services are free of charge. In orders to avoid rumors and fake news, make sure that you receive your information from an official source. Follow UNHCR Jordan on Facebook and Twitter for constant updates.

Thank you for your patience and understanding during this critical time.

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