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Indonesia

Indonesia hosts more than 13,100 persons of concern to UNHCR, including 9,991 refugees and 3,158 asylum-seekers. Most of the persons of concern to UNHCR in Indonesia are from Afghanistan (57%), Somalia (10%) and Myanmar (5%).

Refugees and asylum seekers in Indonesia live in urban settings in several cities in Indonesia including Jakarta, greater Jakarta area, Aceh, Medan, Pekanbaru, Tanjung Pinang, Batam, Semarang, Surabaya, Denpasar, Makassar, Kupang and others. 27% of the persons of concern are children, while 73% are adults (25% women and 75% men).

UNHCR Indonesia works closely with government counterparts, partners, other UN agencies, NGOs, and civil society supporters to protect refugees and asylum seekers and identify solutions for them. Our protection programmes are done in collaboration with stakeholders, including in the provision of emergency and life-saving assistance, as well as in addressing the special needs of persons of concern.

Additional information

For information about our work in Indonesia:

  • For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
Help

Are you a refugee or asylum-seeker in Indonesia? Find information about your rights and available services on our HELP site.

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Indonesia website

Visit the UNHCR Indonesia website for more information on our work in the area and the latest local news and stories. 

Indonesia (Indonesian) website

Indonesia (English) website

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Operational updates

For up-to-date information about our programmes and operations in Indonesia, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

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Office contact details

UNHCR Representation for Indonesia

Street Address:

Atrium Mulia
Jl. H.R Rasuna Said Kav.B10-11
Jakarta Selatan 12910
Indonesia

Phone:
+62 21 2964 3602

Email:
[email protected]

Time zone:
GMT +7

Working hours

  • Monday: 8:00 - 17:00
  • Tuesday: 8:00 - 17:00
  • Wednesday: 8:00 - 17:00
  • Thursday: 8:00 - 17:00
  • Friday: 8:00 - 17:00
  • Saturday: closed
  • Sunday: closed

Office contact details

UNHCR Representation for Indonesia

Telephone:
Time Zone:
GMT + 7
Working Hours
Monday: closed
Tuesday: closed
Wednesday: closed
Thursday: closed
Friday: closed
Saturday: closed
Sunday: closed
Public Holidays:
01 February 2022, Chinese New Year
03 March 2022, Hindu Seclusion Day
15 April 2022, Good Friday
02 May 2022, Idul Fitri 1 Syawal 1442
03 May 2022, Idul Fitri 1 Syawal 1442
16 May 2022, Vesak New Year
26 May 2022, Christ's Ascension Day
08 July 2022, Idul Adha
17 August 2022, Independence Day
26 December 2022, Christmas Day