State institutions

Migration Service logo

Migration and Citizenship Service  (MCS) of the Ministry of Internal Affairs

Scope of activities of MCS:
• Reception of asylum-seekers
• Refugee status determination (RSD)
• Facilitation of refugee integration through referrals to other partners’ projects
• Provision of social housing
• Provision of rental subsidies for refugees
Address: 31, Karapet Ulnetsi Str; Yerevan, Armenia
Tel.: +374 60 27-50-14 , +374 60 27-50-34
Email[email protected]


Ombudsman logo

The Human Rights Defender (Ombudsman)

The Defender is an independent state official who observes the maintenance of human rights and freedoms on the part of state and local self-government bodies and officials, as well as organizations operating in the field of public service. The Defender also contributes to the restoration of violated rights and freedoms.
Tel.: +374 10 53 76 51
Address:56a Pushkin Str., Yerevan 0002, Armenia

Email: [email protected]
Hotline: 116


Քրեակատարողական ծառայության լոգո

Penitentiary Service of the Ministry of Justice of RA

In case of being held in prison, asylum-seekers can apply to the prison administration for referring their asylum request to the Migration Service. The administration of penitentiary institution is responsible for informing asylum-seekers about their legal rights and obligations. The interview and all information provided by the asylum-seekers will be registered and passed to the State Migration Service.
Hotline: +374 10 44 22 73
Address: 63 Arshakunyats Ave., Yerevan 0061, Armenia