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Sudan

Forced displacement within Sudan and into neighbouring countries has continued to increase since an armed conflict erupted between the Sudanese Armed Forces (SAF) and the paramilitary Rapid Support Forces (RSF) in mid-April 2023.

Sudan, which has a long record of generously hosting refugees, used to be home to over 1 million refugees - the second highest refugee population in Africa - mainly from South Sudan, Eritrea, Syria, and Ethiopia, as well as the Central African Republic, Chad and Yemen.

Over the years, outbreaks of violence have also forced people to flee within Sudan, with over 3.7 million people internally displaced and over 800,000 Sudanese refugees seeking safety and protection across borders.

The current fighting has already displaced over 800,000 people inside Sudan. In addition, over 220,000 refugees and refugee returnees have left Sudan.

UNHCR is working closely with governments and partners in all countries neighbouring Sudan to respond to those who have arrived and prepare for more new arrivals. 

Support our work Learn more about the Sudan emergency

Additional information

For information about our work in Sudan:

Help

Are you a refugee or asylum-seeker in Sudan? Find information about your rights and available services on our HELP site.

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Operational updates

For up-to-date information about our programmes and operations in Sudan, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Khartoum office closed

Due to the ongoing situation in Sudan, UNHCR's office in Khartoum has been temporarily closed and relocated to Port Sudan. The office phone number is therefore currently not operational.
If you are a refugee needing assistance, please visit our Help page for more information and hotline numbers available.

Office contact details

The UNHCR Representation in Sudan

Street Address:
Ahmed Kheir Street (North of Farouk Cemetery), Khartoum, Sudan

Mailing Address:
P.O. Box 2560, Khartoum, Sudan

Phone:
+249183471013

Fax:
+249183473101

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 08:30 - 16:15
  • Tuesday: 08:30 - 16:15
  • Wednesday: 08:30 - 16:15
  • Thursday: 08:30 - 16:00
  • Friday: closed
  • Saturday: closed
  • Sunday: 08:30 - 16:15

The UNHCR Sub-Office In Kassala

Street Address:
Wali Street,, Block 12, Plot 213, Kassala, Sudan

Mailing Address:
C/o UNHCR Representation Office Khartoum, P.O. Box 2560, Khartoum, Sudan

Phone:
+249 411 829 003

Fax:
+249 411 829 001

Working hours

  • Monday: 8:30 - 16:15
  • Tuesday: 8:30 - 16:15
  • Wednesday: 8:30 - 16:15
  • Thursday: 8:30 - 16:15
  • Friday: closed
  • Saturday: closed
  • Sunday: 8:30 - 16:15

Office contact details

The UNHCR Representation in Sudan

Street Address:
Ahmed Kheir Street (North of Farouk Cemetery), Khartoum, Sudan
Mailing Address:
P.O. Box 2560, Khartoum, Sudan
Telephone:
Facsimile:
+249183473101
Time Zone:
GMT + 3
Working Hours
Monday: 08:30 - 16:15
Tuesday: 08:30 - 16:15
Wednesday: 08:30 - 16:15
Thursday: 08:30 - 16:00
Friday: closed
Saturday: closed
Sunday: 08:30 - 16:15
Public Holidays:
02 January 2022, New Year's Day
03 January 2022, Independence Day
03 May 2022, Eid Al-Fitr
04 May 2022, Eid Al-Fitr
10 July 2022, Eid Al-Adha
11 July 2022, Eid Al-Adha
28 July 2022, Hijri New Year
09 October 2022, Prophet's Birthday
25 December 2022, Christmas Day

The UNHCR Sub-Office In Kassala

Street Address:
Wali Street,, Block 12, Plot 213, Kassala, Sudan
Mailing Address:
C/o UNHCR Representation Office Khartoum, P.O. Box 2560, Khartoum, Sudan
Telephone:
Facsimile:
249 411 829 001
Working Hours
Monday: 8:30 - 16:15
Tuesday: 8:30 - 16:15
Wednesday: 8:30 - 16:15
Thursday: 8:30 - 16:15
Friday: closed
Saturday: closed
Sunday: 8:30 - 16:15