Webinars and information sessions
This page provides UNHCR partners with information on upcoming webinars and information sessions, including registration details and logistical guidance. It also hosts recordings, presentations and reference materials from previous events to support partners in staying up to date on UNHCR policies, guidance, tools and operational priorities, and to strengthen coordinated delivery for refugees, internally displaced persons and stateless people.
Upcoming events
All sessions are available in English, French, Spanish, and Arabic.
English sessions
Global session: 2027 Partnership Agreements and the PROMS App — 2027 Funded Partners
Two sessions are available in English to accommodate different time zones:
- Morning session :Date: 28 September 2026 - Time: 10:00 - 11:30 AM (CET)
- Evening session: Date: 28 September 2026 - Time: 2:00 - 3:30 PM (CET)
PROMS App — Access, roles, and Overview & Search pages
Two sessions are available in English to accommodate different time zones:
- Morning session :Date: 22 October 2026 - Time: 10:00 AM - 12:00 PM (CET)
- Evening session: Date: 22 October 2026 - Time: 2:00 - 4:00 PM (CET)
Getting ready for 2027 agreements: register in Aconex / resolve access (EN) — repeat
Two sessions are available in English to accommodate different time zones:
- Morning session :Date: 5 October 2026 - Time: 10:00 - 11:30 AM (CET)
- Evening session: Date: 5 October 2026 - Time: 2:00 - 3:30 PM (CET)
PROMS App — FPN (financial plan negotiation) + Prepayment request (EN)
Two sessions are available in English to accommodate different time zones:
- Morning session :Date: 26 October 2026 - Time: 10:00 AM - 12:00 PM (CET)
- Evening session: Date: 26 October 2026 - Time: 2:00 - 4:00 PM (CET)
Core Aconex skills: Task page, Document Register, Mail, reports & insights (EN) — repeat
Two sessions are available in English to accommodate different time zones:
- Morning session :Date: 8 October 2026 - Time: 10:00 - 11:30 AM (CET)
- Evening session: Date: 8 October 2026 - Time: 2:00 - 3:30 PM (CET)
French sessions
Session mondiale : Accords de partenariat 2027 et application PROMS — Partenaires financés 2027
Date: 29 septembre 2026 - Time: 11:00 AM - 12:30 PM (CET)
Application PROMS — accès, rôles, et pages Vue d’ensemble & Recherche
Date: 23 October 2026 - Time: 11:00 AM - 1:00 PM (CET)
Se préparer aux accords 2027 : enregistrement dans Aconex / accès (FR) — repeat
Date: 6 October 2026 - Time: 11:00 AM - 12:30 PM (CET)
Application PROMS — négociation du plan financier (FPN) + demande de préfinancement
Date: 27 October 2026 - Time: 11:00 AM - 1:00 PM (CET)
Compétences essentielles Aconex : Tâches, registre, messagerie, rapports & analyses (FR) — repeat
Date: 9 October 2026 - Time: 11:00 AM - 12:30 PM (CET)
Spanish sessions
¿Qué es la aplicación PROMS? Sensibilización — Socios
Date: 29 de septiembre de 2026 - Time: 4:00 - 5:30 PM (CET)
Aplicación PROMS — acceso, roles y páginas de Resumen y Búsqueda
Date: 22 October 2026 - Time: 5:00 - 6:30 PM (CET)
Preparación acuerdos 2027: registro en Aconex / acceso (ES) — repeat
Date: 6 October 2026 - Time: 5:00 - 6:30 PM (CET)
Aplicación PROMS — negociación del plan financiero (FPN) + solicitud de pago anticipado
Date: 27 October 2026 - Time: 4:30 - 6:30 PM (CET)
Competencias esenciales de Aconex: Tareas, Registro, Correo, informes y análisis (ES) — repeat
Date: 8 October 2026 - Time: 5:00 - 6:30 PM (CET)
Arabic sessions
جلسة عامة: اتفاقيات الشراكة وتطبيق برومز (PROMS) لعام 2027 للشركاء الممولين من المفوضية
التاريخ: 29 أيلول/سبتمبر - الساعة 10:00 - 11:30 صباحا
تطبيق برومز (PROMS App) -
صلاحيات الدخول، الأدوار، وصفحتا الملخص والبحث
التاريخ: 22 تشرين الأول/أكتوبر - الساعة 10:00 صباحا - 12:00 مساءا
تطبيق برومز (PROMS App) -
مفاوضات الخطة المالية (FPN)
+ طلبات الدفع المسبق
التاريخ: 27 تشرين الأول/أكتوبر - الساعة 10:00 - 12:00 صباحا
Past events materials
| Title | Date | Recording | Support resources |
| SHOW 3-Audit Preparedness Session | 17 Feb 26 | Link - AM | Slides |
| 18 Feb 26 | Link - PM | ||
| UNHCR Partnership Agreements and PSEA/Capacity Strengthening Implementation Plan (CSIP) | 10 Mar 26 | Link - AM | Slides |
| Link - PM | |||
| 11 Mar 26 | Link - AM | ||
| Link - PM | |||
| Partnership Management - Partner Procurement deep-dive | 9 Jun 26 | Slides | |
| Gestion des partenariats - Analyse approfondie des achats des partenaires | 10 Jun 2026 | Link | Slides |
| Gestión de asociaciones - Análisis en profundidad de las adquisiciones de los socios (PM) | 10 Jun 26 | Link | Slides |
| Partnership Management - Partner Personnel deep-dive | 16 Jun 26 | Link - AM | |
| Link - PM | |||
| Gestion des partenariats - Analyse approfondie du personnel des partenaires | 17 Jun 26 | Link | |
| Gestión de asociaciones - Análisis en profundidad del personal de los socios | 17 Jun 26 | Link | |
| إدارة الشراكات - دراسة متعمقة حول مشتريات الشركاء | 24 Jun 26 | Link | |
| إدارة الشراكات دراسة متعمقة حول موظفي الشركاء | 25 Jun 26 | Link | Slides |
| Getting ready for 2027 agreements: How to register your organization in Aconex or resolve access issues? | 25 Aug 26 | Link - AM | End-to-End Aconex Registration for Partners |
| Link - PM | |||
| Se préparer aux accords de partenariat 2027 : comment enregistrer votre organisation dans Aconex ou résoudre les problèmes d’accès ? | 26 Aug 26 | Link | |
| Preparación para los acuerdos de colaboración de 2027: ¿cómo registrar su organización en Aconex o resolver problemas de acceso? | 26 Aug 26 | Link | |
| الاستعداد لاتفاقيات عام 2027: كيفية تسجيل منظمتكم في إكونكس و حل المشاكل المتعلقة بصلاحيات الدخول | 27 Aug 26 | Link | |
| Core Aconex skills: Learn how to use the Task page, the Document Register, the Mail, the reports & the insights (EN) | 7 Sep 26 | Link - AM | Aconex Learning Library (EN, FR, ES) Document Module in Aconex (EN, FR, ES) Tasks in Aconex (EN, FR, ES) Mail Module in Aconex (EN, FR, ES) |
| Link - PM | |||
| Compétences essentielles dans Aconex : apprenez à utiliser la page Tâches, le registre des documents, la messagerie, les rapports et les analyses (FR) | 8 Sep 26 | Link |