UNHCR Programme Handbook for Partners
Introduction
The UNHCR Programme Handbook for Partners reflects the principles, frameworks, rules and systems currently in place to support our partners around the world on programming, as we work together to deliver protection and assistance and achieve solutions for forcibly displaced and stateless persons.
UNHCR uses a results-based management (RBM) approach named COMPASS for its multi-year planning and programming. This handbook is structured according to the COMPASS programme cycle and aims to guide our partners through three main phases – PLAN for, GET and SHOW Results, aligned to the UNHCR Strategic Directions and the objectives of the Global Compact on Refugees.
The handbook aims to promote coherence at each phase of the programme cycle, whether it is planning, designing, implementing, assessing, adjusting or reporting on planned results. It shares good practices and makes suggestions on the practicalities of how to partner with UNHCR in line with the UNHCR programme policies, procedures and strategies and the Principles of Partnership. It also illustrates the linkages between resource allocation and results management.
UNHCR achieves its results as a collaboration between its multi-functional personnel and our partners. The handbook offers guidance on how UNHCR conducts and manages its programmes, and how each programme cycle phase is governed. It also provides information about processes and responsibilities throughout the programme cycle of both UNHCR and partners.
To help our partners organise their work, the handbook includes the Programme Cycle Annual Calendar for Partners.
To ensure cohesion and ease of reference, the content of the Programme Handbook for Partners and that of the Programme Handbook available to UNHCR personnel are nearly identical and are updated simultaneously, when needed.
We hope that you will find this handbook useful in your collaboration with UNHCR.
To get help on systems issues, please send us an email at [email protected]. To address other partnership issues, please contact us at [email protected].