New Zealand hosts some 1,800 refugees and 700 asylum seekers predominantly from Asia, the Middle East, the Pacific and South America.

New Zealand is a resettlement country with an annual programme of 1,500 places referred by UNHCR. It is piloting a community sponsorship programme and has a family reunification programme for refugee families. In 2022, New Zealand agreed with Australia to resettle 150 refugees per year for a three-year period for those subject to Australia's offshore transfer arrangements. These numbers are counted from the annual 1,500 quota.

UNHCR supports New Zealand in developing national refugee legislation, increasing capacity in refugee status determination, and introducing protection safeguards in immigration procedures, including detention.

For information about our work in New Zealand:

  • Information for refugees and asylum-seekers in New Zealand – help.unhcr.org
  • For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

Contact Information

New Zealand is covered by the following UNHCR office:

UNHCR Representation in Canberra

Street Address:
14 Kendall Lane, 2601 Canberra, ACT, Australia

Mailing Address:
14 Kendall Lane, 2601 Canberra, ACT, Australia

Telephone:
61 2 6281 9100

Email:
[email protected]

Time Zone:
GMT + 10

Working Hours:
Monday: 8:45 - 17:00
Tuesday: 8:45 - 17:00
Wednesday: 8:45 - 17:00
Thursday: 8:45 - 17:00
Friday: 8:45 - 17:00
Saturday:
Sunday:

Public Holidays:
03 January 2022, New Year's Day (observed)
26 January 2022, Australia Day
15 April 2022, Good Friday
18 April 2022, Easter Monday
25 April 2022, Anzac Day
03 May 2022, Eid Al-Fitr
11 July 2022, Eid Al-Adha (observed)
03 October 2022, Labour Day
26 December 2022, Christmas Day (observed)
27 December 2022, Boxing Day (observed)

Comments:
Please note that visitors are by appointment only. Countries covered: Australia, Cook Islands, Federated States of Micronesia, Fiji, Kiribati, Marshall Islands, Nauru, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu and Vanuatu. For general inquiries [email protected] For media inquiries [email protected]