For information about our work in New Zealand:

  • Information for refugees and asylum-seekers in New Zealand – help.unhcr.org
  • For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

Contact Information

New Zealand is covered by the following UNHCR office:

UNHCR Regional Representation in Canberra

Street Address:
14 Kendall Lane, 2601 New Acton, ACT, Australia

Mailing Address:
14 Kendall Lane, 2601 New Acton, ACT, Australia

Telephone:
61 2 6281 9100

Facsimile:
61 2 6247 2933

Email:
[email protected]

Time Zone:
GMT + 11

Working Hours:
Monday: 8:45 - 17:00
Tuesday: 8:45 - 17:00
Wednesday: 8:45 - 17:00
Thursday: 8:45 - 17:00
Friday: 8:45 - 17:00
Saturday:
Sunday:

Public Holidays:
01 January 2021, New Year's Day
26 January 2021, Australia Day
02 April 2021, Good Friday
05 April 2021, Easter Monday
13 May 2021, Eid al-Fitr
14 June 2021, Queen's Birthday
21 July 2021, Eid Al-Adha
04 October 2021, Labour Day
27 December 2021, Christmas Day (observed)
28 December 2021, Boxing Day (observed)

Comments:
Please note that visitors are by appointment only. Countries covered: Australia, Cook Islands, Federated States of Micronesia, Fiji, Kiribati, Marshall Islands, Nauru, New Zealand, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu and Vanuatu.