Australia
Australia
Australia remains a key actor in the region’s protection landscape, balancing border management with ongoing legal reforms, resettlement efforts, and regional cooperation on refugee protection.
Australia continues to play a prominent role in regional protection efforts while navigating a complex asylum landscape shaped by legal reforms and ongoing political debate. The country made important progress, including the launch of the Pacific Engagement Visa to enhance regional mobility, leadership in global resettlement discussions, and the release of a new Multicultural Framework Review aimed at strengthening social cohesion. UNHCR continues to advocate for fair and humane asylum policies, while supporting Australia’s efforts to expand resettlement and complementary pathways.
The UNHCR Office in Canberra engages with government, civil society, and regional partners across 16 Pacific countries and territories, promoting access to protection, refugee status determination, and legal safeguards. UNHCR also monitors the situation of people affected by offshore processing arrangements in Nauru and formerly in Papua New Guinea, while calling for durable solutions and greater regional responsibility-sharing. As of 2024, Australia hosts tens of thousands of refugees, asylum-seekers, and stateless individuals, and remains a critical partner in advancing international protection and solutions in the Asia-Pacific region.
Australia as a donor
Find out more about the funds raised by the government and private sector in Australia to support UNHCR.
Office contact details
Australia is covered by the following UNHCR office:
UNHCR Representation in Canberra, Australia
Street and postal address
14 Kendall Lane, Canberra, ACT, 2601, Australia
- Donation enquiries in Australia (Australia for UNHCR): [email protected]
- Donation enquiries in New Zealand (Aotearoa New Zealand for UNHCR): [email protected]
- Media and public information enquiries: [email protected]
- General enquiries: [email protected]
Phone
- Donation enquiries in Australia (Australia for UNHCR): 1300 361 288
- Donation enquiries in New Zealand (Aotearoa New Zealand for UNHCR): +64 9414 7883
- Media enquiries: +61 426 796 138
- General enquiries: +61 262 819 100
HELP websites
If you are a refugee, asylum-seeker or stateless person in our region and need help, please visit the correct Help page for your location:
- Australia: UNHCR Help Australia
- New Zealand: UNHCR Help New Zealand
- Pacific: UNHCR Help Pacific
Time zone
GMT/UTC +10
Working hours
- Monday: 8:45 - 17:00
- Tuesday: 8:45 - 17:00
- Wednesday: 8:45 - 17:00
- Thursday: 8:45 - 17:00
- Friday: 8:45 - 17:00