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Indonesia

Refugees and asylum-seekers live in urban settings in several cities in Indonesia, including Jakarta, the greater Jakarta area, Aceh, Medan, Pekanbaru, Tanjung Pinang, Batam, Semarang, Surabaya, Denpasar, Makassar, Kupang and others.

In 2024, boat arrivals of Rohingya refugees declined to under 1,000, but misinformation and hate speech surged online, fueling tensions and hindering the humanitarian response. Indonesia hosts over 12,700 refugees and asylum-seekers, mainly from Afghanistan, Myanmar, and Somalia.

UNHCR in Indonesia works closely with government counterparts, partners, other UN agencies, NGOs, and civil society supporters to protect refugees and asylum seekers and identify solutions for them. Our protection programmes are done in collaboration with stakeholders, including in the provision of emergency and life-saving assistance, as well as in addressing the special needs of forcibly displaced and stateless people.

Population and financial overview

Indonesia

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For more information about our work in Indonesia:

Indonesia website

Find more information on our work in the area and the latest local news and stories.

Visit the website (Indonesian)

Visit the website (English)

Refworld

Find legislation, case law and UNHCR policy relating to claims for international protection.

Visit Refworld

Office contact details

UNHCR Representation for Indonesia

Street Address:

Atrium Mulia
Jl. H.R Rasuna Said Kav.B10-11
Jakarta Selatan 12910
Indonesia

Phone:
+62 21 2964 3602

Email:
[email protected]

Time zone:
GMT +7

Working hours

  • Monday: 8:00 - 17:00
  • Tuesday: 8:00 - 17:00
  • Wednesday: 8:00 - 17:00
  • Thursday: 8:00 - 17:00
  • Friday: 8:00 - 17:00
  • Saturday: closed
  • Sunday: closed