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Zambia

Home to over 106,000 refugees, asylum-seekers and former refugees, Zambia continues to strengthen its inclusive approach to refugee protection while facing growing climate-related challenges. In 2024, the country experienced rising temperatures, erratic rainfall, droughts and floods, which disrupted agricultural production, impacted livelihoods, and strained household resilience, particularly in refugee-hosting areas.

Despite these pressures, Zambia has reaffirmed its commitment to refugee inclusion. The Government launched its first-ever National Refugee Policy and Implementation Plan in January 2024, with UNHCR support, reinforcing the integration of refugees into national systems. Refugees now have access to health, education, social protection, banking, SIM registration, and arable land, though ecosystem degradation and access limitations remain.

Through a whole-of-government approach, Zambia is transforming its three main refugee settlements – Meheba, Mayukwayukwa and Mantapala – into economic hubs, supported by integrated development plans and a new Agricultural Road Map promoting climate-smart, market-oriented solutions. UNHCR, in collaboration with line ministries, UN agencies and partners, continues to deliver protection and multi-sectoral support, advocating for the inclusion of both refugees and host communities in national services and sustainable development plans.

The Zambia multi-country office covers activities in Malawi, Zambia and Zimbabwe.

Population and financial overview

Zambia

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Strategy

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Strategy - Country

For more information about our work in Zambia:

Data on displacement

Visit the UNHCR data portal for the latest data and statistics on refugees, stateless and other displaced persons.

Visit the Operational Data Portal

Refworld

Find legislation, case law and UNHCR policy relating to claims for international protection.

Visit Refworld

Office contact details

Lusaka, Zambia

Street Address:
Horizon House, Plot 17C, Leopards Hills Roads, Kabulonga, Lusaka, Zambia
Mailing Address:
P.O. Box 32542, 10101 Lusaka, Zambia
Telephone:
Facsimile:
+41 22 739 72 35
Time Zone:
GMT + 2
Working Hours
Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: closed
Saturday: closed
Sunday: closed
Public Holidays:
01 January 2026, New Year's Day
20 March 2026, Eid Al-fitr
03 April 2026, Good Friday
06 April 2026, Easter Monday
01 May 2026, Labour Day
27 May 2026, Eid Al-Adha
06 July 2026, Heroes Day
23 October 2026, Independence Day
25 October 2026, Christmas Day

Solwezi, Zambia

Street Address:
2410 Riverside, Solwezi, Zambia
Mailing Address:
P.O. Box 110132, Solwezi, Zambia
Telephone:
Facsimile:
+260 218 821 170
Time Zone:
GMT + 2
Working Hours
Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 13:30
Saturday: closed
Sunday: closed
Public Holidays:
01 January 2026, New Year's Day
20 March 2026, Eid Al-fitr
03 April 2026, Good Friday
06 April 2026, Easter Monday
01 May 2026, Labour Day
27 May 2026, Eid Al-Adha
06 July 2026, Heroes Day
23 October 2026, Independence Day
25 October 2026, Christmas Day