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The Multi-country Office (MCO) Senegal is based in Dakar. It is responsible for operations in Guinea, Guinea Bissau, Togo, Benin, The Gambia, Sierra-Leone, Cabo Verde, and Senegal. There are National UNHCR Offices in Togo, Guinea, and Guinea Bissau. 

As of September 2021, the MCO countries host a total of 46,891 refugees and asylum seekers, most of whom are in protracted situations. 

The overall situation in the MCO countries is one of relative political stability and economic security. Nonetheless, a potential spillover of terrorist operations in Burkina Faso and Niger bordering Benin and Togo has been raising concerns of potential population flows due to insecurity. 

Furthermore, the COVID-19 pandemic that led to the lockdown of economies and the closure of borders had social, economic, and political implications on the livelihoods of refugees and host communities. It undermined the communities’ resilience and hindered access to solutions for protracted refugee caseloads. 

Integration of refugee caseloads has already taken place for years in most contexts, with solutions strategies and roadmaps discussed, agreed upon and partially implemented. 

UNHCR’s proposal, jointly with Governments, of clear legal solutions for naturalization and residence permits for long-staying refugees, is expected to help stabilize PoCs status in the region. 

Additional information

For information about our work in Senegal:


Are you a refugee or asylum-seeker in Senegal? Find information about your rights and available services on our HELP site.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

Le Représentant Régional du H.C.R. pour l'Afrique de l'Ouest

Street Address:
FAALO, route du King Fahd Palace (Ex Meridien), 3125 Dakar, Senegal

Mailing Address:
B.P. 3125, Dakar, Senegal

+221 33 859 7050

+221 33 867 6215

[email protected]

Time zone:
GMT +1

Working hours

  • Monday: 08:00 - 17:00
  • Tuesday: 08:00 - 17:00
  • Wednesday: 08:00 - 17:00
  • Thursday: 08:00 - 17:00
  • Friday: 08:00 - 13:30
  • Saturday: closed
  • Sunday: closed

Public holidays

  • 4 April 2023, Jour de L'Independance
  • 10 April 2023, Lundi de Paques
  • 21 April 2023, L'Aid al-Fitr
  • 1 May 2023, Fete du Travail
  • 29 May 2023, Lundi de Pentecote
  • 28 June 2023, Aid-el-Kebir
  • 28 July 2023, Tamkharit
  • 27 September 2023, Naissance du Prophete Mahomet
  • 1 November 2023, Toussaint
  • 25 December 2023, Noel