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Uganda

Uganda continues to uphold its progressive refugee policy, maintaining an open-door approach to asylum. In 2024, the country saw a significant increase in refugee arrivals, particularly from Sudan following the intensification of the conflict, with over 65,500 Sudanese seeking refuge by year’s end. Uganda granted them prima facie refugee status as of November 2023. The country also continued to receive new arrivals from South Sudan, due to ongoing intercommunal violence and deteriorating socio-economic conditions, and from the Democratic Republic of the Congo (DRC), where conflict in the east persisted.

By the end of 2024, Uganda was hosting approximately 1.8 million refugees and asylum-seekers – the largest refugee population in Africa – reflecting a 10% increase from the previous year. The majority were from South Sudan (57%) and DRC (31%), with smaller populations from Somalia, Burundi, Eritrea, Rwanda, Sudan, and Ethiopia. Women and children made up 80% of the refugee population.

Uganda’s refugee settlements are located in areas highly vulnerable to the effects of climate change, including extreme heat and seasonal flooding. These conditions have affected agricultural livelihoods and placed growing pressure on natural resources, occasionally fuelling tensions between refugee and host communities. In response, UNHCR is implementing strategies for climate resilience and environmental sustainability, while continuing to provide protection and support services in partnership with the Government of Uganda and humanitarian and development actors.

Population and financial overview

Uganda

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For more information about our work in Uganda:

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Visit the UNHCR data portal for the latest data and statistics on refugees, stateless and other displaced persons.

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Refworld

Find legislation, case law and UNHCR policy relating to claims for international protection.

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Office contact details

The UNHCR Representative in Uganda

Street Address:
Plot 11/13, Mackenzie Close, Off Mackenzie Vale, Kololo, Kampala, Uganda

Mailing Address:
P.O. Box 3813, Kampala, Uganda

Phone:
+41 22 739 75 46

Fax:
41 22 739 75 47

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: closed
  • Saturday: closed
  • Sunday: closed

The UNHCR Head of Field Office at Mbarara

Street Address:
Plot 4, Karamura Lane, Mbaguta Cell, Ruharo, Mbarara, Uganda

Mailing Address:
P.O. Box 391, Mbarara, Uganda

Phone:
+41 22 739 75 89

Fax:
+256 414 256 989

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: 8:00 - 14:00
  • Saturday: closed
  • Sunday: closed

The Officer-in-Charge of Sub-Office at Arua

Street Address:
Plot 66/67, Weatherhead Park Lane, Arua, Uganda

Mailing Address:
P.O Box 847, Arua, Uganda

Phone:
+256 476 420 003

Fax:
+256 414 256 989

Email:
[email protected]

Time zone:
GMT +3

Working hours

  • Monday: 8:00 - 17:30
  • Tuesday: 8:00 - 17:30
  • Wednesday: 8:00 - 17:30
  • Thursday: 8:00 - 17:30
  • Friday: 8:00 - 14:00
  • Saturday: closed
  • Sunday: closed