In many business transactions, it makes sense for UNHCR to sign a long-term agreement with a supplier, be it for goods or services. These are known as “frame agreements,” and we have signed them with a wide range of companies for items that UNHCR staff use every day, including vehicles, radios, telecoms equipment, generators and office equipment, and for aid items, including tents, blankets, sleeping mats and kitchen sets.
The purpose of frame agreements between UNHCR and its suppliers is to set out the terms and conditions governing contracts to be awarded during a specific period, particularly with regard to items, price, quality, quantity and delivery.
These fixed-term (usually 3-5 years) agreements are normally forged after an open international tender. They ensure that UNHCR can quickly place orders for its needs at fixed prices, but do not guarantee that the agency will buy a minimum or maximum amount of goods during the duration of the agreement. UNHCR's frame agreements are non-exclusive.