Appeals processes for targeting

Appeals processes are an integral part of responsible and accountable targeting. As no targeting approach ever perfectly captures all forcibly displaced people who are vulnerable in meeting their essential needs, a robust appeals process plays a crucial role in identifying those that have fallen through the cracks.

This technical brief provides an overview of appeals processes for targeted assistance implemented by UNHCR and WFP. It is intended to support colleagues in planning for the establishment and maintenance of appeals processes, or in strengthening existing processes, including the allocation of necessary financial and human resources. 

The technical brief is accompanied by a two-pager for senior management planning for the establishment and maintenance of appeals processes, including the allocation of necessary financial and human resources.

The technical brief is also accompanied by country examples, and an appeals checklist, listing the key elements of an effective appeals process.