كولومبيا
كولومبيا
لمحة عامة
شهدت كولومبيا تدفقاً هائلاً لملايين اللاجئين والمهاجرين من فنزويلا، وهي أكبر أزمة نزوح قسري على الإطلاق في أمريكا اللاتينية. ويعيش حالياً ملايين اللاجئين والمهاجرين الفنزويليين في كولومبيا، ويسعى غالبيتهم إلى تسوية أوضاعهم القانونية.
على الرغم من اتفاق السلام لعام 2016، لا يزال الصراع والعنف المسلح يتسببان في تهجير الكولومبيين، وفي اتجاه متزايد ومثير للقلق، أيضاً الفنزويليين المقيمين في كولومبيا. اعتباراً من عام 2022، تم تسجيل أكثر من 9 ملايين شخص كضحايا للنزاع المسلح الذي دام 60 عاماً في كولومبيا وعانوا من النزوح الداخلي القسري.
نظراً لأن الكولومبيين والفنزويليين المتأثرين بالنزاع يواجهون العديد من نفس مخاطر واحتياجات الحماية، فقد اعتمدت المفوضية نهجاً مجتمعياً وقائم على المنطقة مع مراعاة العمر والجنس والتنوع، وذلك لضمان قدرة جميع الأشخاص المعنيين على الوصول إلى الحقوق والخدمات والحلول، وتمكنهم من المشاركة في القرارات التي تؤثر على حياتهم.
يعود تواجد المفوضية في كولومبيا إلى عام 1997 لدعم إنشاء نظام وطني للجوء والاستجابة للصراع الداخلي، والمساهمة في الحد من النزوح القسري. ينتشر النازحون داخلياً واللاجئون والمهاجرون الفنزويليون والسكان المتأثرون بالصراع في جميع أنحاء البلاد، وفي كثير من الأحيان في مناطق يصعب الوصول إليها. ويعد الوجود الميداني للمفوضية ضرورياً ومركّزاً في المناطق التي يتواجد فيها أكبر تجمع للأشخاص الذين تعنى بهم المفوضية، بما في ذلك المراكز الحضرية (على سبيل المثال، بارانكيا وبوغوتا وكالي وكوكوتا وميديلين)، والمناطق الحدودية مع فنزويلا والإكوادور وبنما ومنطقة ساحل المحيط الهادئ.
تعتمد استجابة المفوضية على أربعة خطوط استراتيجية متكاملة – وهي الوقاية والحماية، والمساعدة، والتمكين، والحلول - والتي تسعى جميعها إلى تعزيز الوصول إلى الحماية والحلول لجميع الأشخاص الذين نخدمهم، وهم طالبو اللجوء واللاجئون، والنازحون داخلياً، والأشخاص المعرضون لخطر انعدام الجنسية والمجتمعات المضيفة.
معلومات إضافية
هل أنت لاجئ أو طالب لجوء في كولومبيا؟ للاطلاع على المعلومات المتعلقة بالحقوق والخدمات المتوفرة لك، يرجى زيارة موقع المساعدة أدناه.
يرجى زيارة موقع Refworld للاطلاع على التشريعات والسوابق القضائية وسياسات المفوضية المتعلقة بطلبات الحماية الدولية.
Office contact details
The UNHCR Representative in Colombia
Working Hours
The UNHCR Head of Field Office
Working Hours
Head of Office
Working Hours
Head of Sub Office at Medellin
Working Hours
The UNHCR Head of Field Office at Apartado
Working Hours
The UNHCR Head of Field Office at Arauca
Working Hours
The UNHCR Head of Field Office at Cucuta
Working Hours
The UNHCR Head of Field Office at Mocoa
Working Hours
The UNHCR Head of Sub-Office at Barranquilla
Working Hours
The UNHCR Head of Sub-Office at Pasto
Working Hours
Office contact details
UNHCR Branch Office and Field Office Bogotá
Street and mailing address:
Calle 71 #12-25, Barrio Quinta Camacho
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Sub Office Barranquilla
Street and mailing address:
Cra. 54 # 68-196 Edificio Prado Office Center – Oficina 901/1001
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Office Riohacha
Street and mailing address:
Calle 2 #7 Esquina frente a los cajeros de Davivienda, Barrio Arriba
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Maicao
Street and mailing address:
Carrera 13 #15-53
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Sub Office Cúcuta
Street and mailing address:
Calle 15A #3E-43, Barrio Caobos
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 14:00 – 18:00
- Tuesday: 8:00 – 12:00; 14:00 – 18:00
- Wednesday: 8:00 – 12:00; 14:00 – 18:00
- Thursday: 8:00 – 12:00; 14:00 – 18:00
- Friday: 8:00 – 12:00; 14:00 – 18:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Office Arauca
Street and mailing address:
Calle 20 #24-68, Barrio La Esperanza
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 14:00 – 18:00
- Tuesday: 8:00 – 12:00; 14:00 – 18:00
- Wednesday: 8:00 – 12:00; 14:00 – 18:00
- Thursday: 8:00 – 12:00; 14:00 – 18:00
- Friday: 8:00 – 12:00; 14:00 – 18:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Bucaramanga
Street and mailing address:
Cra 38 #46-48 Edificio Torreon de la Sierra, Cabecera del llano
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 17:30
- Tuesday: 8:00 – 12:30; 14:00 – 17:30
- Wednesday: 8:00 – 12:30; 14:00 – 17:30
- Thursday: 8:00 – 12:30; 14:00 – 17:30
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Sub Office Medellín
Street and mailing address:
Calle 7D #43C-72, Barrio Astorga, El Poblado
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 17:30
- Tuesday: 8:00 – 12:30; 14:00 – 17:30
- Wednesday: 8:00 – 12:30; 14:00 – 17:30
- Thursday: 8:00 – 12:30; 14:00 – 17:30
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Office Apartadó
Street and mailing address:
Calle 99 #105B-72, Barrio Ortiz
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 14:00 – 18:00
- Tuesday: 8:00 – 12:30; 14:00 – 18:00
- Wednesday: 8:00 – 12:30; 14:00 – 18:00
- Thursday: 8:00 – 12:30; 14:00 – 18:00
- Friday: 8:00 – 12:30; 14:00 – 17:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Office Quibdó
Street and mailing address:
Calle 21 #4-82, Barrio La Yesquita
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 13:30 – 17:30
- Tuesday: 9:00 – 12:00; 13:30 – 17:30
- Wednesday: 9:00 – 12:00; 13:30 – 17:30
- Thursday: 9:00 – 12:00; 13:30 – 17:30
- Friday: 9:00 – 12:00; 13:30 – 17:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Montería
Street and mailing address:
Cra 15 #27-08, Barrio Costa de Oro
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:30; 13:30 – 17:30
- Tuesday: 8:00 – 12:30; 13:30 – 17:30
- Wednesday: 8:00 – 12:30; 13:30 – 17:30
- Thursday: 8:00 – 12:30; 13:30 – 17:30
- Friday: 8:00 – 12:30; 13:30 – 17:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Pereira
Street and mailing address:
Complejo Urbano Diario del Otún, Carreras 9 y 10 - Local 36
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 8:00 – 12:00; 13:00 – 17:00
- Tuesday: 8:00 – 12:00; 13:00 – 17:00
- Wednesday: 8:00 – 12:00; 13:00 – 17:00
- Thursday: 8:00 – 12:00; 13:00 – 17:00
- Friday: 8:00 – 16:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Sub Office Cali
Street and mailing address:
Avenida 5C Norte #24-24/26, Barrio San Vicente
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Office Pasto
Street and mailing address:
Calle 35A # 18-87, Barrio Versalles
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Mocoa
Street and mailing address:
Calle 12 #11Esquina, Barrio Obrero
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Ipiales
Street and mailing address:
Carrera 8, #24A-69 B, Barrio San Fernando
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Buenaventura
Street and mailing address:
Carrera 50A #15-54, Barrio El Galeón.
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
UNHCR Field Unit Popayán
Street and mailing address:
Calle 20N #7A-34, Barrio Ciudad Jardín
Email:
[email protected]
Time zone:
GMT -5
Working hours
- Monday: 9:00 – 12:00; 14:00 – 17:00
- Tuesday: 9:00 – 12:00; 14:00 – 17:00
- Wednesday: 9:00 – 12:00; 14:00 – 17:00
- Thursday: 9:00 – 12:00; 14:00 – 17:00
- Friday: 9:00 – 12:00; 14:00 – 17:00
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, Ano Nuevo
- 6 April 2023, Jueves Santo
- 7 April 2023, Viernes Santo
- 21 April 2023, Eid al-Fitr
- 1 May 2023, Dia del Trabajador
- 28 June 2023, Eid al-Adha
- 20 July 2023, Dia de la Independencia
- 16 October 2023, Día de la Raza
- 13 November 2023, Independencia de Cartagena
- 25 December 2023, Día de Navidad
